Overall a decent hotel for the price :). The hotel is split in two (one side by the sea is Royal and the other half is the normal side). There is a road that splits the hotels with a pedestrian crossing between them. Everything at the Royal side was a bit nicer tbf, with all guests being able to use both sides. We were all inclusive without being Royal but were able to eat at the buffet on the Royal side and use the pool there etc (the pool with the heart shaped centre is on the Royal side). There is just one (heated) Royal pool and one Royal restaurant we weren't allowed in, it's all cordoned off so you know where you're allowed to go and where you aren't. The hotel was overall very clean so no issues there, which we were slightly worried about having read previous reviews. Food was good overall with lots of options and different themes each eve. There was a good selection of gluten free food too. The puddings weren't great but there was an ice cream station which would be fun for kids. The all inclusive cocktails were not so great either but the wines were quite nice (cava is included). They had cocktail slushies for when you were poolside which were refreshing. There was a station in the pool bar where you could grab food to eat on your deckchair (nuggets/onion rings/hamburgers/salads). Our room was on the other side of the hotel in a not so great location, however the room itself (junior suite) was spacious and clean. The bed and pillows were also super comfy and soft. We were ground floor unfortunately and only given quite crap plastic chairs for the balcony with no table, although all other balconies seemed to have nicer wicker chairs and tables. The worst part of the stay was the a/c in the room which didn't work (as others had mentioned). It does turn on and make noise but unfortunately our room was several degrees warmer than the outside temperature so we were hot all week. We would have said something to the hotel but it seems it's a known issue with all rooms. We also didn't get a keycard which turns the power on in the rooms, thankfully we were able to use an old debit card we had which worked instead. The wristband you get opens your room door. You get a bottle of water at the start of the stay but that doesn't get restocked. The bars/restaurants also don't give out bottles (but there are plenty of water stations with cups), it's probably worth bringing a refillable bottle to use for the duration that you can bring back to your room etc. The pools weren't heated so were a little fresh this time of year, however we didn't have many issues getting a deckchair which was good. There was a beach towel service so no need to bring your own. The rooms were cleaned and serviced each day. There was always something going on to get involved with, from fitness classes to evening bingo and live bands. Despite this the overall vibe of the hotel was chilled and not too noisy we found. We hired a bike one day from a bike hire place (located
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