I stayed for about eight nights on two different occasions in March and April. The first in March was good - on the third floor facing the carpark which was the quietest side of the hotel. The staff on the whole were pleasant and helpful and rooms were taken care of when the notices were placed on the door. The second visit in April - not so much. I was on the ground floor, on the carpark side again but right by the entrance. Rooms were not serviced very well, restocking was hit and miss and bed making was minimal. The room above had very squeaky floorboards (or whatever they are) and disturbed my sleep. The curtains kept coming off the track and I couldn't close them properly - maintenance came and fixed them twice and then I sort of gave up. The room was fairly shabby but expected I suppose for a hotel. The most annoying thing was that hockey players were staying and gathered under the entrance canopy to drink and smoke. Each time they got louder and louder and in the end were shouting at the top of their voices, right outside my room. The last night it was horrendous and I tried to call reception to complain but there was no answer. Reception staff in the morning said I should have come out and rung the bell - something I was not prepared to do because the people were drunk. Apparently the last crowd in a limousine playing loud music at past midnight were not guests of the hotel but had been picked up from there.
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