Overall clean, comfortable and well located hotel. Most of the staff was nice and helpful. Free coffee and tea in the morning. A bunch of people didn’t try to actually help when I asked questions about the city like how to take the bus. Clean but small gym. Overall would go back!
Here it felt like Christmas morning every day complete with a hearty breakfast every morning! And the hospitality was truly top-notch. Too cold to swim, but I did get my workout on. Overall, it was a great experience.
Shower hard to operate. No regular coffee in room, $200 deposit paid for incidentals at check in… today I have a bill charge taken out of $119.25, instead of the credit of $200 back . I had already paid the reservation in full to Trip.com before check in. Front desk staff was very rude during entire stay. Most problematic even still was that I did NOT have wifi connection during the entire stay! Had to use my cellular data in the room all during the night … front desk never resolved nor seemed concerned about not having wifi access , nor did they offer a solution or compensation. We sat out front of the hotel for over 3 hours trying to come up with the $200 credit card to “authorize” for incidentals. Not the best experience for my birthday or ever! Calling hotel now about the non return of my $200 and double paying for the room that we only in from 10:30 pm- 12:15 next day!
Thank you so much for an incredible stay! We loved our room, the rate, the breakfast, gym, and the location. I will stay each time I visit Columbia. By far one of the best visits.
TTing YunStaying on campus was a very comfortable experience. With a gym and bike rental available downstairs, everything was super convenient. The only drawback was the lack of a main light in the room, but overall, it was a great place to stay.
ผผู้เข้าพักMy only knock is the water pressure in the shower is lacking. I initially didn't think I would be able to take a shower as the water fell so close to the wall. After turning the hot water up higher than I normally would, the pressure increased enough to make it possible. Aside from that everything was great and the people were all nice that I interacted with. Will book here again when I travel to Columbia again.
Jjames michaelRoom picture on website didn't exactly match the room i got. The tv thought it was December 28, 2004 which meant the channel guide was useless (front desk said technician was coming next day). Our toilet was on and off running most of the night. The TV was off to the right side of the bed as opposed to right in front of it like most hotel rooms. Buffet breakfast had some odd hot alternatives versus the usual scrambled eggs, bacon, sausage potatoes. Overall, just a 3 out of 5.
ผผู้เข้าพักHighly recommend this downtown Columbia hotel! The location is perfect, with plenty of great restaurants and attractions within walking distance. The hotel itself was spotless and well-maintained, and the staff went above and beyond with their friendly and welcoming service. One of the highlights was the food truck in the lobby, serving up delicious eats that added to the overall experience. Can't wait to come back!
ผผู้เข้าพักI will start with the good. The shower was excellent and the bed was comfy.
Room 128 had no kleenex, clock, hangers or hairdryer. If MainStay is supposed to be like home, this place wasn't! Apparently they are trying to save the earth because the lighting is so dim you will not be reading in the room or applying makeup. Bathroom has a vessel sink which is a pain. There was a bar of soap and nowhere to put it. No plastic cups for brushing your teeth, but instead they have glass tumblers. Dangerous if one of those hits the tile bathroom floor! The web-site advertises free breakfast but there is no such thing. Then take it off of your web-site!
ผผู้เข้าพักWe went out for breakfast about 8:15 no plates, no orange juice, no milk, no toast a couple of muffins and only enough batter for one waffle very disappointing. I had an appointment at the VA later and was expecting breakfast before I went