Хороший отель за свои деньги, номер с завтраком обошёлся нам в 78 долларов. Завтрак хороший, была приятно удивлена - яйца, картофель, тортильи, фарш, фрукты, панкейки, каши, большой ассортимент чая, йогурты. Комната чистая, все работало. Очень приятная зона у ресепшн. Из минусов отмечу очень громко слышно дорогу в номере, мешаем спать. И подушки хотелось бы получше. Но в целом отель себя полностью оправдал!
The ONLY ONE elevator in the building wasnt working, almost got stuck in there LOADED with people. Then we had to walk up 6 floors to the room. We tried to cancel the last night and they wouldnt let us because it was prepaid. The maid did not clean the room the entire time we were there, had to ask for towels and wash rags. The internet says there is a shuttle to the Stockyards, NOT! They cancelled that last year.
My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall.
However, these are the weird things that ruined our stay:
- The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be.
- The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air.
- Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way.
I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room.
- (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay.
- They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay.
I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.
This hotel is located right in the heart of town! It is perfect for waking up and immediately walking out to visit the best shops etc.
The room I had was quite dark. And while all the amenities were available, the room felt a little bare and dark for me. For the price I was expecting more of a luxe experience but it felt a bit closer to a motel room.
Staff were friendly and helpful. Loved Fort Worth!!!
BBen WadeThis is really a gym of a hotel that strikes the balance between affordability and luxury and a great location. The bed and bedding is to die for.
ผผู้เข้าพักWhile for the first time ever we stepped into the lobby of the Staybridge we were amazed with how nice and well decorated this hotel was and after checking into our room we never realized that our nightmare would just begin. Our room key would not open any of the ext. doors for outside entry so we asked the clerk what was wrong and she said there was a problem with the door so she would have maintenance check it out and in the meantime she issued us a temp. key card that worked but it expired that evening and no longer worked and once again we got locked out while holding bags of groceries and merchandise from Walmart and we had to walk all the way around the bldg. carrying our stuff to come in thru the front entrance. Then, when I used the DOVE hand and face cream in the bathroom to apply to my body it had a horrible odor of being rancid and had to immediately wash it off. Angry, we decided to leave your hotel and spend the next 3 days at the Best-Western hotel next door, whereas we had no problems, issues or uncomfortable issues. Sadly, this was our very FIRST EVER stay at the Stay bridge Suites and most likely our last!
RRomain SCAGLIAWe were overall disappointed with this hotel. Even though we are not very demanding or overly critical, we were let down on several points.
When we arrived, we were informed that the swimming pool was unavailable due to maintenance. We then went to our room, and unfortunately, the bed had been made without the staff noticing that the previous guests had urinated on the mattress. I had the unpleasant feeling of lying down on wet sheets.
The receptionist kindly gave us another room, but without offering an apology.
After that, there were several other small inconveniences, such as the absence of conditioner in the bathroom, no waffle batter or spoons at breakfast, and more.
Ppjshooterkbพนักงานเป็นกันเองและใจดีและเข้าใจเราสูญเสียบ้านของเราในไฟไหม้เพื่อนบ้านเริ่ม n พวกเขาให้เราอยู่ในที่จอดรถจนกว่าเราจะเช็คอินได้ ฉันขอแนะนําโมเต็ล มันง่ายที่จะไปคุณมีร้านอาหารอยู่รอบ ๆ แต่พวกเขาทักทายคุณเสมอ ด้วยรอยยิ้มและทักทายคุณด้วยความเคารพชายหนุ่มชื่อ Dev น่ารักมากเขารู้วิธีปฏิบัติต่อแขกจริงๆผู้ชายที่ตายแล้วเท่ห์มากผู้ชายสูงคนนี้จําชื่อไม่ได้ แต่ฉันทําผิดพลาดในแอปและเขาทําการจอง เวลาที่จะช่วยเราแก้ไขการจองและพาเราไปที่ห้อง เราออกจากเท็กซัสเพราะไม่มีอะไรนอกจากโชคร้ายที่นี่ แต่ถ้าคุณมาที่ฟอร์ตเวิร์ดนี่คือที่พัก หากคุณต้องการได้รับความบันเทิงคุณชอบยิงปืนไปที่ Lancaster n ทางหลวง 820 อีกหนึ่งสถานที่ที่น่าตื่นตาตื่นใจที่นี่คือครอบครัวทั้งหมด แต่ขอบคุณพนักงาน n manger n Matience n แม่บ้านขอบคุณทุกคนสําหรับคุณที่น่าทึ่ง การต้อนรับความรักจาก Kimberly มากและสามีของฉันทํางานที่ยอดเยี่ยมต่อไป
ผผู้เข้าพักHotel sits just off the I 35 Highway in an area full of restaurants and shops to go to. Movie theater is just down the road, as is the city of Fort Worth, Tx within a 20-35 minute drive ( traffic depending). It's quiet in the evening. I suggest the room with the king bed that comes with upgraded sheets and snack bag, choose from the items behind the check-in desk. It does lack some hotel amenities but makes up in room pricing vs. other hotels in town. The room is clean, the towels and sheets look & feel like new, and the room is spacious enough to relax in with ample lighting. The staff is helpful and accommodating.
KKaye555It's quiet and peaceful. The general area isn't the greatest but i didn't feel unsafe at any time so....
The management, you can tell they don't put up with crap at their hotel. It's close to stores and food. I've never had a bad experience at this hotel.