Incredibly kind and effective staff on the check-in desk! I arrived late and was very tired, but they were so nice while being efficient at the same time. Got a complementary upgrade and they always made sure to greet you when walking by. It's the small things that make IHG great.
Breakfast was express standard, but no complaints.
The room was a presidential suite, and it was spotless and in great condition.
Convenient location from the airport, but definitely need a car.
ผผู้เข้าพักWe love the location. It’s closed to University of Pittsburgh where we visited. There are many restaurants along the road nearby. You need to pay for a parking about $22 per day. The parking is just right across with the hotel.
The room is decent. There is small kitchenette in the room if anyone wants to cook an easy meal. . I hope the room will be cleaner. The pillow is too soft and thin. It makes our sleeping uncomfortably.
ผผู้เข้าพักTook my wife here to celebrate her birthday and when we got to the room we noticed the one chair was so marked up, we could’ve gotten a cleaner one at goodwill. Didn’t notice that the soaps and rod were ripped off the wall till we went to shower later that night. After the shower I went to fill our ice and it was half full of water. I’m not the type to complain, but for the price I wanted everything to be perfect for my wife for her birthday and the cleanliness wasn’t there.