I had the pleasure of staying at this brand new hotel, and it truly exceeded expectations. The facility is modern and spotless, but the real highlight is the staff—friendly, attentive, and genuinely helpful. When I struggled with the coffee machine in my room, someone was there in minutes to guide me through it with a smile.
A special shout-out to Erin, who went above and beyond. Not only did she surprise me for my birthday (such a thoughtful touch!), but she also gave me fantastic local tips and advice. Thanks to her, I discovered Ruka—an amazing restaurant I highly recommend. She also helped me plan my first walk around Harvard Campus, which was a highlight of my trip.
The location is perfect, right next to Harvard Business School with a lovely view. Whether you're here for business or leisure, this hotel offers warmth, efficiency, and a great setting. I’ll definitely be back!
ผผู้เข้าพักI got two nights stay at the hotel. My experience was fantastic from check in to check out. I arrived a little before lunch as I was transferring from Westin right next door so I wasn’t sure if I had to wait until 4pm for checkin. The front desk staff took me in pleasantly without a fuzz, very thankful for that especially when I’m on a tight travel plan. The room was very spacious and clean plenty of clean bathroom supplies, shower was awesome with just the right water pressure. The only thing I would suggest is to just leave the complementary bottle water in room (especially during the summer season) as opposed to having to pick up at front desk (which I wasn’t aware until my friend told me who was also staying at the same hotel). However the room does have two bottles of water but they are priced. I did notice that the internet is not free if you are not a Marriott member (not sure if it’s a norm now days but I think Westin was free for hotel guest and both are under the same hotel Group, but it stood out in my experience with the Hotels as I just completed two weeks of travel right before the stay), so at Checkout I asked to ensure my member number is associated with my stay and the gentleman at the front desk kindly confirmed that the internet charge will be removed on final billing. That was a peace of mind for me. Very thankful again. Overall a comfortable stay and will revisit!
ผผู้เข้าพักExcellent hotel. Recently renovated and has a very modern feel to the lobby. Also connected to Prudential center and tons of food options within 1-2 min walking distance as a result. Room is very clean and comfortable