"Overall the hotel is nice and friendly staff when checking in. Other staff didn’t talk to us the entire time or smile which is whatever. We booked a king bedroom and got a double which was unfortunate. The room itself was dirty. Hair on the bed, black spots everywhere and the floors seemed to not be cleaned in a while. The furniture was dirty and the corners of the bed was destroyed. The halls smelt like ****, the walls are very thin, could hear music from the room next to us for all hours of the night. We only stayed one night, wouldn’t stay longer than that. Close to the beach and other areas. They don’t have a spot on the beach for chairs or umbrellas."
ผผู้เข้าพักEl lugar me pareció muy bonito pero estoy teniendo un problema aún con la devolución de mi depósito y un cobro de 500 $ de smoking fee el cual nunca utilice. He puesto mi queja pero aún no he recibido respuesta ni rembolso de mi dinero, me dijeron q las habitaciones tiene un sistema de humo q se activa al usar tabaco y nunca fumé dentro de las instalaciones ahora sigo esperando por mi devolución de los 500$
ผผู้เข้าพักThe lobby is freezing cold. The staffs are friendly. The check-in wait time was about 20 minutes because there was only one front desk staff and the group before us spent too much time.
The room is decent and clean. Love the balcony and direct access to the beach. The pool is kinda small, but they have two pools.
ผผู้เข้าพักThe room smelt damp, mouldy… not the best smell for a RC hotel. They shut the A/C down one night for maintenance and the room got uncomfortably hot. That then teamed with a fire alarm at 1am & then again at 5am (obviously caused by the work being carried out) was not a great night stay. After all a hotels basic fulfilment is for a place to sleep!! The staff at the hotel were great 5 star service from the beach, pool, doormen/valet and checkin.
CChalsey LBoulan South Beach – Honest Review
I recently stayed at Boulan South Beach and overall had a great experience, with a few minor drawbacks.
Positives:
The location is fantastic—just one block from the beach and in a very walkable area surrounded by great restaurants and bars. The hotel itself offers solid amenities, including a small but relaxing rooftop pool with a bar. One of the highlights of my stay was dining at Orange Blossom, the on-site restaurant. The food was excellent, and I’d highly recommend checking it out even if you’re not staying at the hotel.
The rooms are well-appointed, apartment-style suites that feel spacious and thoughtfully designed. I also appreciated how quiet the rooms were—perfect for getting a good night’s sleep after a day out.
Negatives:
That said, I was disappointed by the bed. The listing advertised a pillow-top mattress, but the bed was far from comfortable and fell short of our expectations. Also, for a room that otherwise felt luxurious, the lack of bathrobes was a small detail that would’ve really rounded out a luxurious experience.
Additionally, while the room was clean, some of the design choices were lovely but weren’t the most practical for a hotel setting. The cloth-upholstered bed frame, while stylish, showed some staining—fabric furniture can be hard to keep looking fresh in a high-turnover “fun” environment. Similarly, the jute rug added visual texture but proves to be difficult to clean and showed signs of wear.
Final Thoughts:
Boulan South Beach is a solid choice if you’re looking for a stylish, well-located hotel in South Beach with great amenities and a quieter, more refined atmosphere. Just be aware of a few comfort and design trade-offs. It really is too bad, because Boulan is excellent on so many things and I would 100% go back and definitely recommend this hotel to others… However, the bed quality really brought down the overall appeal. If they can improve that one aspect, this would easily be a top-tier stay in South Beach.