The owner was very kind and helpful. I arrived early, and he immediately arranged an early check-in without extra fees. Breakfast and dinner were amazing. He also gave us a free ride up to the southern entrance of Pamukkale and the Hierapolis.
I would definitely recommend solo travellers to come here.
Good place to rest for the night while visiting the famous pamukalle. Very nice host by the name of Jos (pronounced as Josh). Breakfast could be more fresh in terms of the cold ingredients they use but still they do their best. Would recommend for anyone who stays here a night. Unusual that swimming pool is open 24 hours 😇
JJess Laib1213Would not recommend.
It is so hot and stuffy in the room, and we tried to turn on the AC at night, it's not working at all ,we asked reception to help, they were not helpful and just said they can't do anything. Shout out to the laundry lady, she's the only one that helps with us. No fan or air flow in the room, found it very hard to fall asleep. Power went off a few times at the first night, hot water was not working for a while day. The place itself had a lot of issues. There is a balcony door, but there were so many mosquitoes in the room, we killed 10 in 2 days. Sewage smells super bad in the bathroom too.
Pro- Location was good, breakfast was not bad, bed was comfy.
NNeol TooMy stay at Pamukkale WhiteHeaven Suite Hotel was nothing short of wonderful! The staff set the tone with a warm welcome, offering refreshing drinks and fruits upon our arrival. Despite our late check-in, they went above and beyond, even offering to send us to a nearby restaurant for a delightful evening meal.
The receptionist, a knowledgeable older gentleman, became our guide to the area, generously sharing insights about the local culture and the do's and don'ts. We were pleasantly surprised to receive a complimentary upgrade to a family suite, enhancing our overall experience.
Given the advice about tap water, the hotel took extra care to provide us with an abundance of bottled drinking water, completely free of charge. The attention to detail continued with a breakfast that exceeded expectations, offering a variety of delicious options.
During check-out, the staff demonstrated their commitment to excellent service once again. They not only assisted in booking a taxi but also gifted us a lovely souvenir—a Pamukkale magnet—a thoughtful touch that added a special touch to our departure.
In summary, Pamukkale WhiteHeaven Suite Hotel surpassed my expectations with its friendly staff, generous amenities, and a commitment to making every guest feel valued. I highly recommend this hotel for an exceptional and memorable stay in Pamukkale.
DDonovan_ldidn’t know I had booked for 1 adult but had 2 of us. The room could fit 4 people, but the guy still insisted on charging extra for the one person So if one person can pay $90 for a room that can fit 4 people, then for 2 people I must top up additional $50? Doesn’t make sense. Anyway the thermal pools are dirty, yellowish, you can feel the sand at the bottom. The handlebar to the steps are broken. Maybe I am comparing with my experience in Japan so this definitely doesn’t match up.
NNikita_ShОчень приятный, свежий апарт-отель в Памуккале.
Великолепный огромный номер с отличным ремонтом. Удобные кровати, кресла и диванчик.
Из окон открывается панорамный вид на травертины, а рано утром даже повезло наблюдать полёт воздушных шаров в непосредственной близости - просто супер!
Завтрак подают традиционный турецкий, вкусный и сытный.
Ну, и отдельно хочется отметить замечательного отзывчивого хозяина - со всем помог, подсказал и вообще крайне радушно принял.
Gglsskyn12Ramada's room design is very modern and clean, and staff is friendly. I believe it's the best hotel in town. If you're a city person, I think you'll love this hotel. However, the hotel's dining options could have some improvement.