"Clean room and good services. While not near city center, Metro is just next to the hotel connecting to several transport hubs. You can find supermarkets and cafes nearby."
"The check in experience was one of the worst I ever had. Arrived around 14:15 and was asked to check in using self service. Which I tried but didn’t work out. Every guest trying to use this service was facing the same issue but the lady at reception kept directing everyone to use self service check in.
Later on the front desk staff had to check in everyone from their front desk computers. After wasting a considerable time when reached the front desk she informed me that the room is not available before 1500 which is their check in time. This was quite understandable so approached her again at 1500 to which she referred to some of her colleague and left.
The room was provided immediately but room’s condition apparently showed that it was ready for sometime. I failed to understand what prevented her by checking me in earlier when room was available.
She seemed some trainee if yes she should be supervised by a senior if not a trainee then need a lot more training."
"Muy bonito hotel, habitaciones amplias y cómodas, cuenta con un buen restaurante y el personal es super atento y servicial. Este será mi hotel de estancia cada vez que regrese a Ámsterdam."