This definitely is not a 5-star hotel, and well below the standards one would expect of a luxury hotel. The hotel is in need of refurbishment - the lifts are tiny (and shudder), and the rooms - whilst reasonably sized - are worn, with stains on the carpet and the upholstery. The bathrooms are small and poky, with dated fixtures. About the only thing that made it upscale were the Lanvin toiletries. There's not even a coffee machine in the room - only instant coffee is available. During the four nights I stayed, I was offered a turndown service only once (the other 3 nights I was out, so I don't know why they didn't just come in and do the turndown?). So the rooms are very much of a low grade. The pool and gym are in the basement. The gym is small, with very dated machines - neither the treadmill nor the elliptical machine worked at all. The cleaning staff were friendly. I never saw the front desk staff except upon arrival and departure, as they are hidden by a big pillar and work behind a plastic screen - it's not friendly or inviting. The security guard was mostly hunched over his mobile phone. So you feel quite ignored as you come and go. The location, however, is great - so close to lots of lovely bars and restaurants, and in a really lovely part of town. All in all, a disappointing Sofitel experience - far more in line with staying in a Ibis. Very expensive for what I got. I wouldn't stay again. And as for all of the other 5 star reviews...you will note that they're all by one- or two-time contributors, so I really question the authenticity. When you find a reviewer who has more than two reviews to their name, you'll see they also gave the Sofitel a low grade.
A stay at Caramel Boutique Hotel places you in the heart of Beirut, steps from Hamra Street and 4 minutes by foot from American University of Beirut. This hotel is 0.2 mi (0.4 km) from Agial Art Gallery and 0.4 mi (0.7 km) from AUB Museum.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services.
Enjoy international cuisine at Propaganda Gin Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 25 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
PPioneer188655653382024.03.20
The Caramel is well-situated, in a quiet street just of the bustling Hamrq street, one of the most vibrant areas in Beirut. It is an older hotel, and would certainly benefit from a general renovation. But the hotel has an informal, quirky character, which may justify the ”Boutique” description in its title. My bed was comfortable and the room had adequate furnishings and bathroom facilities. I did not use the restaurant. Front desk staff were helpful. This is an inexpensive option in a good neighborhood. I would stay again.
Das Hotel liegt direkt am Meer, nur getrennt von der Corniche, der (stark befahrenen) Strandpromenade. Der Zugang zum Meer, der Beach Lounge mit den Pools und dem Restaurant erfolgt direkt durch einen Zugang unter der Straße. Sehr freundliches und aufmerksames Personal. Schöne Zimmer mit Balkon. Empfehlenswert sind die Zimmer zum Mittelmeer. Auch wenn der Geräuschpegel des Verkehrs auf der Promenade schon beachtlich ist. Bei geschlossener Balkontür ist dies aber kein Problem. Wie viele 5-Sterne-Hotels der Region ist auch das Riviera teilweise etwas renovierungsbedürftig. Im Gegensatz zu anderen Bewertungen ist das aber dem Aufenthalt nicht wirklich abträglich, sondern hat auch seinen Charme. Zimmer, Bad und Hotel waren sauber und gut eingerichtet. Insgesamt jederzeit einen Aufenthalt wert.
La ubicación es excelente, Justo frente al mar, vista que disfrutamos a plenitud desde nuestro balcón. Las instalaciones de ocio: piscina y Jaccuzzi calientes, sauna, baño de vapor, gimnasio, están muy buenas y todas ellas incluidas en el precio del alojamiento. El personal del hotel es muy amable. La limpieza tanto en el cuarto como el resto del hotel que visitamos, es impecable. El diseño del interior del cuarto, así como los materiales usados para las puertas, armarios, etc. son de primera calidad! La decoración ha sido realizada con mucho gusto, tanto en el cuarto como en el lobby, bar y restaurante. Como era invierno no pudimos disfrutar del área exterior, tenemos que volver en Verano! Gracias a esa excelente ubicación frente al mar, el hotel se haya alejado de todo, por esa razón recomendaríamos más variedad en la oferta de gastronomía pues no hay nada cerca, uno depende 100% del hotel para comer. Pero la comida del restaurante libanés estuvo excelente, todo lo que pedimos nos gustó!
ผผู้เข้าพักIt was a great stay. Overall experience perfect. Cleanliness and friendliness and service just great . I would recommend the hotel to anyone who is traveling to lebanon especially if he is going to be in achrafiyeh. Out experience with Citea was just great . We both want to thank them for everything .