Located in a very remote place, 45 minutes drive from Furano. Exactly like classic detective novel snow mansion setting. The entrance to the hotel ground is elusive. If you want to avoid the crowd, this is the place to choose. The view is fantastic. 5 minutes drive to the most wonderful free Fukiage Onsen. The room is spacious and the price is very good compared with hotels in Furano. There is free flow beer and whisky in the lounge from 3pm to 10pm. You need to order dinner when make room reservation. They don't accept ordering on the spot. Microwave is provided so you can package dinner from convenient shops in Furano.
Location
The location of Auberge Ninguruforet is a bit remote and far from the main town center of Biei. There are no nearby convenience stores like Lawson or Family Mart, so guests need to plan ahead for their meals and supplies. This can be inconvenient, especially for larger groups with elderly or young children who may have difficulty walking long distances in the cold winter weather.
Check-in
ProcessTo improve the check-in experience, it would be helpful if the hotel could request guests to provide their passport details in advance. This would allow for a smoother and faster check-in, without the need for guests to go back and forth to their cars in the freezing temperatures just to take photos for the registration process.
Check-out
Confusion
Even though the hotel had implemented the CCTV audio system to provide clear instructions, the language barrier appears to have caused some confusion for me during the check-out. This can be a common challenge, especially in more remote locations where the staff may not be as fluent in English.
Breakfast
Since our group requires halal food, it's understandable that we did not include the breakfast option in our package. The hotel could consider offering more diverse breakfast options to cater to different dietary needs in the future.
Luggage Handling and Car Access
One of the key issues we faced was the need to transport our luggage from the parking area to the unit using carts, rather than being able to drive our car closer to the entrance. This was especially challenging given the freezing -10°C temperatures at night .To improve this, it would be greatly appreciated if the hotel could allow guests to drive our cars closer to the entrance, even if just temporarily, to drop off the luggage. This would avoid the need for guests, especially those traveling with elderly or young children, to struggle with pushing heavy carts through the frigid weather.
Scenery
Despite the challenges, the stunning winter scenery at Auberge Ninguruforet seems to have made up for it. The -8°C temperature that morning must have created a true winter wonderland, with the beautiful snow-covered landscapes and crisp, clear skies. This picturesque setting is surely a highlight of your stay.Overall, with some improvements to the location accessibility, check-in/out procedures, and guest services, Auberge Ninguruforet could provide an even more enjoyable experience, especially for larger groups traveling with families. The breathtaking winter scenery, however, remains a major draw for this property.
We will surely come again to Auberge Ninguruforet, this time leaving our larger luggage in the car and only carrying the essentials we need for our stay in our backpacks. This will allow us to avoid the hassle of transporting heavy bags through the frigid weather, and instead focus on enjoying the stunning winter scenery.By packing light and only bringing what we need for the duration of our visit, we can easily move between our car and the hotel entrance without the struggle of pushing carts through the snow. This will make the check-in and check-out process much smoother, especially for our group with elderly and young family members.Despite the minor inconveniences we experienced previously, the breathtaking winter wonderland at Auberge Ninguruforet remains a major draw for us. We look forward to returning, better prepared to handle the cold temperatures, and immersing ourselves in the serene, picturesque setting that this property offers. With a few adjustments to our packing and luggage management, we are confident our next stay will be an even more enjoyable and memorable experience.
CCatherine Lee SYStaying at Chill Village was one of the most comforting and memorable parts of our trip. From the moment we arrived, the atmosphere felt warm, peaceful, and welcoming — exactly what you hope for after a long day of travel. The design of the space is simple yet thoughtful, creating a sense of calm that makes you slow down and truly enjoy the moment.
One of the things we appreciated most was how comfortable the accommodation was. The beds were cozy, the living area was spacious, and everything felt clean and well cared for. It didn’t feel like a hotel room — it felt like a real home. The quiet surroundings made it easy to rest well, and waking up to such a serene environment was incredibly refreshing.
The kitchen was a big highlight for us. Being able to cook our own meals added so much warmth to the stay. Whether it was preparing a simple breakfast in the morning or enjoying a homemade dinner together, the kitchen was well-equipped and easy to use. Sharing meals in such a comfortable setting made the experience even more special, especially for families.
Chill Village is the kind of place where you can truly relax without feeling rushed. It’s perfect for slowing down, spending quality time together, and enjoying simple moments — cooking, chatting, and resting in a cozy space. Everything about the stay felt thoughtful and guest-focused, making it easy to feel at ease.
If you’re looking for a comfortable, self-cooking friendly, and peaceful place to stay, Chill Village is a wonderful choice. It’s not just accommodation — it’s a warm experience you’ll remember long after the trip ends.
ผผู้เข้าพักComfy futon and convenient location to drive to town. Only downside was the shared bathroom (no baths after 10pm) and as rooms were on the second floor, luggages will have to be climbed up a flight of steps. Otherwise pleasant stay with friendly couple owners who live next door.
ผผู้เข้าพักThis is a little gem in Biei. It gave me cute little cozy wooden hut in the snow kind of vibe. Iooking out from the dining area and our room, the view was fantastic and breathtaking. Few things to highlight
1. Affordable cost.
2. Quite and peaceful space where you can sink in and enjoy at your own pace
3. Beautiful snowy farm view
4. Clean and spacious room
5. Polite and thoughtful staffs who can communicate in Mandarin is a plus point
6. Complimentary breakfast made by the chef was yummy. Thanks to the chef who also specially prepared a vegan set meal for my mother
7. Coffee beans, coffee grinder and tools for drip coffee making is prepared in the room for guests
8. Spacious parking space
However, for old people who are weak and unfit to carry heavy luggages up and down the stairs might suffer a little as the hotel doesn't have a lift access to the bedrooms on the second floor..
The hotel bed is not as comfortable as other hotels in Japan.
Overall, I love my stay in this hotel and would be glad to revisit this place.