"I stayed here in January. It was so cold at night🥶
There is air conditioning in the room, but since it’s centrally controlled and turned off, it feels like it doesn’t exist at all 🔥
Also, I had to leave the hostel at 6 a.m. 🌅
Three guys were sleeping😴 so I tried to be as silent as possible 🤫
When I gently pulled the bathroom door handle to close the door, the entire handle system fell out 🚪💥
Big metal noise, everyone woke up 😱(room 108)
That is simply unacceptable.
This hostel does not deserve more than 2️⃣ stars ⭐⭐
Definitely overrated 🙄 👋 Ciao bello 🤷♂️"
"On the arrival day, the owner never sent me a message on how or where to check in. Luckily, i am smart enough to google and ask people on the building. Finally, I managed to find my way to the unit after hours of finding it. The lady owner didn't bother to apologise that they didn't send any message, but well, just one night, so i didn't bother it much."
"Ottima struttura e location.
Servizio poco più che sufficente; nessun contatto dell’host prima dell’arrivo con le istruzioni di accesso e dettagli appartamento. Nessuna risposta alle richieste pre-arrivo, Wi-Fi libera senza protezione. Host é stato cmq disponibile nel accordarci un late check out di 30 min dopo e tenere le valige fino al pomeriggio. Non lasciate assolutamente nulla nel veicolo se posteggiato in quel quartiere."
"The rooms are big but very old. Even the sockets are old and it wasn't easy to find a spot to charge the phone. The rooms are clean but except for some shampoo the hotel doesn't provide anything.
The wifi is also bad, but it's very close to everything we wanted to see."
"Exzellente Lage um die Altstadt von Palermo zu erkunden. Wir waren 2 Nächte hier. Etwas ungewöhnlich findest man die Zimmer nach einer Fahrt mit einem mittelalterlichen Aufzug im 1. Stock eines Wohnhauses. Unser Zimmer war tip top sauber, ebenso das Badezimmer. Ein kleiner Balkon zur Straße hin bietet Raum zum Rauchen. Ruhige Seitenstraße. Nach 300 Metern ist man mitten im Nachtleben. Absolute Weiterempfehlung. Sehr gutes Preis-Leistung-Verhältnis."
PPeter YipWe had a 2-week family vacation in Italy, travelled to Rome, Florence, Naples and Palermo. Our stay at Olivuzza 27 in Palermo is by far the BEST! The room is spacious, well-appointed, clean. And, it has a kitchenette, so that we could cook dinner with the fresh ingredients bought from the supermarket nearby. The apartment is just a stone’s throw away from the town centre, we could go to different places just on foot. And it is located in a quiet and safe area. We didn’t have to worry even we walked back to the apartment after a night out.
Our heartfelt thanks to the owner Salvo for his hospitality, who proactively offered us help in many ways. Salvo is friendly and caring. He speaks very good English too. He gave us very good recommendations for restaurants, attractions, useful apps. He helped us with laundry service after we were totally soaked in the pouring rain in one of the days. Each of the small touch have made us feel very welcomed. We had a very memorable trip in Palermo. If you happen to travel to Palermo, Olivuzza 27 is the PERFECT choice, trust me.
CCourtneyWe had a fantastic stay at this quirky little boutique hotel in Palermo, Sicily. From the moment we arrived, the staff went above and beyond to make us feel welcome. Even though we showed up earlier than planned, they had no problem letting us in and went out of their way to accommodate us.
We were offered a massive breakfast completely free of charge while we waited, which was such a generous touch. Not only that, but we were also invited to relax by the pool until our rooms were ready — a perfect way to unwind after traveling.
The atmosphere of the place is relaxed and a bit offbeat in the best possible way — full of personality and charm. It’s rare to find a place where the customer service feels this genuine. Highly recommended if you’re looking for a warm, welcoming, and slightly unconventional stay in Palermo!
IIntravenousNot a hotel, more like a Bnb with limited service
October 2025
We booked Mia Terra expecting a hotel — but it turned out to be more of a one-man bed and breakfast. From the start, nothing went smoothly. We had decided to take up the host’s offer of an airport shuttle (not cheap), as one of us only had one evening in Palermo and every minute counted. The shuttle arrived 15 minutes late, and when we finally reached the property, no one was there to check us in, causing yet another delay — even though the host had personally arranged our transport and knew our arrival time. The host then offered excuses that didn’t line up with the shuttle driver’s story (which btw, the driver didn’t even know our destination — we had to guide him — and only accepted cash, which we weren’t told in advance.)
Check-in was confusing and disorganized. Despite several text messages from the host to confirm our room setup (which should have been clear from the booking), he had still assigned the wrong rooms and once again found excuses, incorrectly blaming the booking platform. When we asked him to fix it, he was reluctant but eventually agreed — behaving as if he were doing us a favor — though he did offer free breakfast as compensation, which we didn’t need.
Since there is no staff at the property. The host promised to respond to messages “within minutes,” yet replies often took hours. The whole experience felt like a single person trying to run a hotel alone — and it shows.
To be fair, the rooms were clean and comfortable, although in one of them, the shower faced the bedroom through a glass wall, so you had to shower in the dark for privacy.
Overall, the service and professionalism fell far short of hotel standards. If you’re expecting the reliability of an actual hotel, look elsewhere.
DDoisiFThe hotel was neat and clean that staffs helped clean the bathroom and bed every day, we had an incredible stay in 4 nights.
However, they didn’t offer kettle for boiling hot water, and their reason was that we had booked a standard room and hence no kettles were provided. If we needed hot water, we could only get it from the bar which closed at 22:30, meaning that if we got back to the hotel later than 22:30, there’d be no hot water for the whole night. For those who might want cup noodles for supper, you better do it before 22:30 :)
For the location, it was quite far away from the city centre, there was bus stop right next to hotel, but the bus never came… we had waited for at least 30 minutes but still couldn’t see our bus coming. The faster way is to ride scooters. If you’re heading to pier / airport / train station carrying large luggage, you better ask the staffs to call taxi for you, which cost about €15 from hotel to Palermo Centrale station.