SSandy PoohThe location itself is convenient, but unfortunately the overall experience didn’t match the price point. At check‑in, the staff was friendly and warm — and that was honestly the best part of the stay. The property is more like an Airbnb with no reception. The staff provided us basic information through WhatsApp. Although the name hotel is misleading and the Airbnb type style is not what we expected, the arrangement works fine with us.
The room felt dated and didn’t give the impression of being properly clean. Even small details, like the towels, were disappointing; they didn’t seem fully dry and the quality was lacking.
Breakfast was another letdown. We weren’t aware beforehand that it wasn’t served on‑site but instead at a café about a four‑minute walk away. While this might be fine on a sunny morning, during our stay it was raining in Como, and having to go outside just to get breakfast was far from ideal.
Overall, Convo Lake Como feels overpriced for what it offers. Between the dated rooms, lack of on‑site breakfast, and underwhelming amenities, I believe there are better choices in the area that provide more comfort and value for the same or even lower cost.
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