โรงแรมใกล้ถนนช้อปปิ้งเพนตาซิตี้

Pertama kali ajak keluarga buat liburan, dapat rekomendasi juga dari teman teman, jadinya pesan hotel ini, sayangnya letak lumayan jauh ya dari pusat kota, jadi ya mau apa apa.pesan via online, tapi untuk kebersihan dan sarapan nya dijamin tidak mengecewakan, hanya saja ada beberapa miskomunikasi misal keberadaan kamar yg saya pesan beda lantai, dan fasilitas kolam renang yg ”katanya” hanya bisa digunakan jika kita memakai pakaian renang, *****tara yang saya lihat kemarin banyak orang tua yg mendampingi anak anaknya tanpa menggunakan pakaian renang yg semestinya, terus kalau bisa yg mengawasi di kolam lebihlah ”humanis” baik dalam bersikap dan mengarahkan, saya lebih apresiasi yg dari pintu depan seperti security, receptionis, dan karyawan lainnya yg bersikap ramah, percayalah bisnis hotel akan bangkit kembali dengan anda menerapkan layanan yg prima, terima kasih atas jamuan satu malamnya, jika nanti ada kesempatan, kami pasti akan kembali

Loved our staycation! That lobby smells amazing. The staff were so nice and helpful, always ready to assist.

Nice hotel to stay in Balikpapan, location litte bit unique because going high from mainroads, breakfast also unable to request eggs.

โรงแรมที่ดีที่สุดที่ฉันเคยพักในกาลีมันตัน มีสิ่งอำนวยความสะดวกครบครัน มีอาหารให้เลือกมากมาย พนักงานเป็นมิตร ฉันมั่นใจว่าจะกลับมาที่นี่อีกแน่นอน

Hotel was tired and staff are inexperienced in the hospitality industry. Room: stayed on 8th floor. Pillows had strong sweat smell and looked like they havent been changed in a while. Room decor was pretty basic with basic laminate flooring. In the bathroom there was complimentary shower gel and shampoo but when the bottles were pressed, it was very watery and seemed like the staff had simply topped it up with regular water. Room internet was also extremely poor and I gave up after half an hour of trying. Breakfast was a big spread but not of high quality. The bubur was lumpy. Fried chicken was tasteless (possibly indicating being frozen for some time) and the chefs cooking the indomie simply threw the noodle cake into a half filled water bath and did not stir or monitor the cooking resulting in half cooked indomie. Breakfast section also smelled like a massive cigarette factory as there were smoking sections. Upside: Great location as part of a mall development. There is a comfortable lounge in the lobby conducive to meetings and afternoon catchups. Staff at the lobby lounge were very pleasant and efficient and went out of their way to clear our cups quickly and take new orders. Always smiling. This hotel is a very stark contrast to the mercure semarang where we spent the previous night.

Book the location because of the location, next to mall and use the gym. Facilities provided are all there, nothing to pick on. Especially love the gym location. the breakfast is great, love the coffee and tea brew in the 'sock'. Good selections. Staffs in front desk to fnb, etc are polite and kind. Room is of decent size, basic for the price paid. It is clean in general. The toilet needs serious renovation. Taps, showers are OLD, accumulated rust, layers of molds at back of sink. The shower walls are all dirty between grout lines. It is clearly years of accumulated dirt and moisture that cannot be removed anymore. It needs serious revamp. I should have taken pictures of the shower, afraid I didn't think of it.

Grand Tjokro Balikpapan is a comfortable and modern hotel, suitable for both business travelers and families. The location is quite strategic, offering easy access to the airport, city center, and various dining and business areas in Balikpapan. The rooms are clean, well-maintained, and designed in a modern style. The bed is comfortable, the lighting is good, and standard amenities such as air conditioning, TV, and a tidy bathroom make the stay pleasant and relaxing. The hotel offers good facilities, including a swimming pool, restaurant, and meeting rooms, which are ideal for business events or casual stays. Breakfast provides a decent variety of dishes with good taste and neat presentation. One of the highlights of this hotel is the staff service. The team is friendly, responsive, and helpful from check-in to check-out. Overall, Grand Tjokro Balikpapan delivers good value for money and is a reliable choice when staying in Balikpapan.

Great hotel in the center of Balikpapan. Good for staying with family.

Lokasi hotel ditengah kota ..dekat dengan mall ..cukup berjalan kaki sudah sampai. Terdapat kolam renang dan fasilitas room service yang ramah.... Nampaknya sarana prasarana sudah banyak perbaikan

pertama dapat kamar ada kecoa, bau dan super lembab😢 padahal dah 2x nginap disini dpt unit yg aman tapi minta ganti resepsionis dan untungnya bisa diganti terus kamar yg sudah di ganti bermasalah di ac kamarnya yang ga dingin sama sekali😢😔 tapi untungnya lokasi apartemen strategis jadi mudah kalau mau kemana mana