I have been to many Ibis in Asia, and it is interesting to find out that the shower drain cover always likes to dance and make a lot of noise after you shower.
The second unexpected thing is they added water into the shower soap. After complaining, the next day, more soap but water still inside. It's really annoying.
Overall nice room and service is good.
A very good hotel in terms of service, space, amenities and location. It’s just need refurbishment, especially the bathroom. But the excellent service, affordable price, nice breakfast buffet compensate.
ผผู้เข้าพักShangri-La's strongest point is that the minute you step inside, you feel at home. Staff are superbly trained to make you feel welcome and always serve with a genuine smile. Food is always big in variety and very delicious. Premises are warm and comfortable. There really isn't anything to complain about.
OOrchid_NFHad a great stay at The Ascott Jakarta. The staff were friendly and helpful, and the service was smooth throughout. The facilities were clean, comfortable, and easy to enjoy. I also really enjoyed the food—good variety and everything tasted great. Overall, a very comfortable and enjoyable stay.
JJocelyn97We had an excellent stay in Jakarta for 4 days and 3 nights for our birthday trip. Thanks to the front desk and guest relations team for making this surprise happen with the nice drawing in the room❤️. They breakfast was nice althis just a 3 star hotel, but it doesn't matter, we really enjoyed it! However, we can not sleep well in the first night because there are some phone vibrations around at the midnight. Hence, we decided to upgrade the room and it’s much better, spacious room. Really appreciate all the employees has provide a warm hospitality. KUDOS FOR YOU ALL👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
ผผู้เข้าพักThe service is good, the room is clean and tidy, the location is strategic in the city center, the breakfast is yummy, yes, next time I go to Jakarta I will stay here again, highly recommended.
FFancyTravelDespite its cleanliness, location and amenities, this hotel is well located in central Jakarta opposite Thamrin bus station but not near metro station. As it’s situated by the main road, the traffic noises are very loud throughout the day and night. Apparently the sound proofing of the hotel is inefficient and the walls are thin as well so can hear neighbouring rooms guests noises especially banging doors when going in and out ! Worst WiFi connection for hotel of this grade, it’s extremely unstable! Also the lighting in the bathroom is poor for women doing make up but its shower is very strong, hot and powerful. My friend tried its in-house massage and was totally disappointed since the massage therapist is unprofessional and knows nothing about massage!
The only positive thing is that all their staff are very friendly, warm and helpful and they will try to help as much as possible.