I and my husband had a very nice stay in this hotel for about 5 nights. The breakfast was amazing, and the kitchen was serviced by great staff, especially Mariam and her colleague (sorry but I forgot his name) who greeted us every morning with a warm smile 😊… However, we had a small problem with the selected room upon arrival (supposed to be our standard room with a terrace). They checked us in in a very small room with a French balcony (which is basically just a window), and it was totally unacceptable for us. When we questioned the room selected for us, they showed us another room with a small balcony and facing the construction area in the back of the hotel. They advised that the superior room with a terrace and city view is occupied and we have to pay extra amount to have one with city view and a decent balcony instead. We had no option but to pay and stay! We are not sure who is playing the game of providing the wrong information about the hotel rooms here, the hotel’s staff or Agoda?! Perhaps both. Other than that, the stay was great. We were able to locate nearby groceries and restaurants to dine in for lunch or dinner (as the hotel provided only breakfast).
Шикарный отель. Место расположения в центре. Еда очень вкусная и много выбора . SPA очень классный. Массажисты профессионалы своего дела . Очень хороший сервис обслуживания . 10~10. Всем советую
👍🏻
Great hotel and lovely vibe and breakfast. Will be back for sure if life brings me back to Tbilisi Again. Note this is not large luxury hotel, this is historic type boutique hotel with bunch of premium services and articles we guess. Lovely anyway with tiffany bar
Tbilisi Philharmonic by Mercure Hotel sits in the building of the former Institute of History and Ethnography, erected between 1929 and 1930 and absorbing a variety of stylistic features of disparate eras. The Tbilisi Concert Hall (sometimes called Philharmonic Hall) is located just opposite the street, and the city's main Shota Rustaveli Avenue with charming cafes, restaurants, and eclectic shops, is within a few minutes' walk.
I am regularly for business in Tbilisi and stayed in a few hotels. So far I have never been dissapointed. This is my first time in the Pullmann and I like it. I like its spacious rooms, great shower and especially a very comfortable bed. Breakfast is very good and staff are friendly, helpfully and fast. Have not tried lunch and dinner yet but looking forward to it!
I stayed at this hotel for about two weeks and really enjoyed it: it's a good budget city hotel. The service is a strong point, especially the front desk staff—a special shout-out to Ani, Ana, and Mariam. I don't usually call out people by name, but I can genuinely say they're doing an excellent job. Even though I was just a classic member at check-in, they acknowledged my loyalty, which was appreciated, and gave me a high-floor room upgrade — totally unexpected but really nice of them. The only caveat is that the hotel isn't central, which can be a downside depending on where you want to be in the city. It's about an 8-minute taxi ride (8-10 GEL via Bolt) from the historical center. There's a metro station next door, but it's not within walking distance to the sights or restaurants. For me, this wasn't a problem as I was aware of the location, but judging by reviews on other platforms, some people are caught off guard by this. That said, the value for money, in my opinion, isn't great. This is in line with other hotels in Tbilisi I've stayed at — they're all good, but a bit overpriced for what they offer. That said, this hotel is perhaps the best value you can find from a big chain in the city. Accor hotels in Tbilisi probably have the most honest pricing right now and offer good or even great service. So, in the end, I'd still highly recommend it.
44567QBCI have stayed in a lot of hotels and this was one of my favorites because of the service and the local ownership by a local Georgian and their team. The breakfast is one of the best, with delicious Georgian specialties and pastries. The staffing is very generous. The clientele is very interesting with tourists from Israel, Kazakhstan, Russia, and some cultural luminaries. The location is very convenient and not as touristy compared to the old town which we stayed at the second half of our visit. I enjoyed the location as it was near some interesting winding streets near the funicular, had some cool boutiques, and seamed to be a place where cool hip Georgians hang out. Plus it is across the street from some of the large cultural institutions (Georgia National Museum, MoMA, and Opera) and convenient to the Dry Bridge.
ผผู้เข้าพักHad 2 stays here, one for 2 nights, and after visiting Kutaisi we spent another night here. The location was great, with easy access to Metro and bus station (#337 heads directly to airport). Holy Trinity Cathedral was around 5 minutes walk from the hotel, and other scenic spots is also within walk distance. Also noticed the guidebook in the room which provides useful information about the attractions nereby. Staffs here are always professional and ready to help, especially Giorgi, Lika and Miriam (sorry if I got her name wrong) who gave us a warm welcome and supported us during our stay here. Feel like being at home and really made me and my parents enjoyed our stay at Tbilisi. Would love to come back in the future!
ผผู้เข้าพักThis place deserves a lot of credit for doing things a bit differently. The design features and floor plan are quite special. We loved some of the details like the record player and projector with streaming access. But once you look closer it is a little rough around the edges for the price that we paid.
Service was also very hit and miss. When we arrived, no one greeted us, instead staff was talking to each other and looked confused when we said we wanted to check-in. In Tbilisi, we had no problem with communicating in English, but the staff here had trouble communicating with us several times. In general, they were friendly though and took time to show us the room.
When we ordered a drink through the room service from the bar downstairs, it came in a flimsy plastic cup that was only have full.
Also be aware, that the window is towards the courtyard where there is a restaurant and bar that closes late and draws some pretty noisy crowds.
The location is great, though, and we did enjoy our stay here. With a little more attention to detail, this would be a great place!
RRelax31107131389I stayed 2 nights at this hotel as part of an Intrepid trip to Caucasus, therefore I did not choose this property myself. I had a really great room with a balcony - actually massive, with a huge bathroom and slept really well. Whilst there I also put quite a lot of laundry in on the 4-hour turnaround service, which although wasn't the cheapest, was worth it as we were tight on time - everything was returned perfectly to me. My only complaint about the room is that the location is on a busy main road on the edge of the centre, and therefore the balcony faced onto it, and was v noisy, so much so that I didn't hear my friend knocking on my door due to the traffic noise! Breakfast was a good spread and I enjoyed the bar area for quiet drinks in the evening - overall - recommended!
Very nice contemporary hotel, about 20 minutes walk into the centre of Tbilisi. Quieter location than in the centre of town. Room was comfortable and the breakfast was good. The carpet in the bedroom was stained and marked. (They said the carpets will be changed in a months time, hope so...), badly needed for this quality of hotel. There was no shower curtain so the bathroom floor gets soaking...... The hotel, is in general due for renovation. Apart from the shower and stained carpets a very comfortable stay.