ผผู้เข้าพักThe location is not close to the railway station, although it is not far from the city centre since York is quite small, so most attractions are still within walking distance.
Unfortunately, cleanliness was not satisfactory. When using the air conditioner, we could smell dust in the air. The carpet felt dusty, and the towels were not white enough and showed heavy signs of use. The table and cupboard in the room were also quite old-fashioned, and you can clearly feel their age rather than a modern hotel standard.
On the positive side, the service was very good. All staff were friendly, and the breakfast staff in particular were very kind and helpful.
However, I would not recommend choosing the breakfast-included option. It is overpriced and honestly the worst hotel breakfast I’ve tried in terms of taste. You can easily find much better and more cost-effective breakfast options just outside the hotel within very convenient walking distance.
Overall, friendly staff and decent location, but the cleanliness and room condition really need improvement, and the breakfast is not worth the money.
ผผู้เข้าพักPerfect location for a sightseeing trip to York, with car parking. The hotel was gorgeous, beautiful room (we had blenheim suite), huge copper bath in the bedroom (bring your own bubble bath!), super comfy bed, beautifully decorated room. Reception staff lovely and very knowledgeable of local area. Lovely bar too with friendly staff, a range of boardgames available which was fun. Breakfast room had a great Churchill theme ( brilliant top/bowler hat lighting). Would definitely recommend. Thank you for a really lovely stay.
CchristanneWe booked a standard double as we only wanted somewhere to have dinner and lay our heads to break 2 long journeys. We were prepared for a 'tired' looking room and it was, in fact just that. HOWEVER, both the room and bathroom were spotless; the bed absolutely huge with nice linens and the shower in the morning was spot on for temperature. Service from beginning to end was fantastic and, though I didn't have it myself, my husband said the breakfast was excellent. We travel both locally and internationally a lot and i rarely comment as many 4-5* hotels just go through the motions however, I wanted to give this hotel and team a well deserved shout out. We shall certainly be back and recommend to anyone looking for a very good place to stay on the outskirts of York.