ผผู้เข้าพักThe location of this property is excellent and was easily the highlight of our stay. Staff were friendly and helpful whenever we needed assistance, and the bathrooms were clean and well maintained.
Unfortunately, there were a number of issues that affected our overall experience. The blackout blinds do not fully cover the windows, allowing daylight through the sides from very early in the morning, which made it difficult to sleep. We initially had to change rooms due to cleanliness concerns. In the first apartment, we found some soiled items in the bathroom bin and a heavily rusted tin opener. In the second apartment, there were unpleasant smells coming from the fridge and the cupboard under the sink, and while the tin opener was in better condition than the first, it also showed signs of rust. Some areas also appeared to have been missed during cleaning, including around the fridge hinge.
The biggest disappointment was the comfort. The sofa beds were uncomfortable to sit on, with the cushions constantly sliding forward. The main bed was even more disappointing. It appeared to be two beds pushed together, was noisy whenever you moved, and provided one of the poorest nights’ sleep I’ve had in accommodation. By the end of our stay I was waking up with a sore, stiff back, which was particularly frustrating as this trip was supposed to be a break after several weeks of physically demanding decorating work at home. For a bed advertised as a large double, it also felt surprisingly short.
We also experienced an issue with our room key after arranging a late checkout, which meant an unnecessary trip back to reception to have it reprogrammed. Noise from furniture being dragged around in the apartment above was noticeable during our stay as well.
Overall, the apartment had the facilities we needed and the location is hard to fault, but the comfort, maintenance and attention to detail fell below expectations. While I appreciate the friendliness of the staff, I would think carefully before choosing to stay here again.
TTheVoyagerThe room was clean and cosy and front-desk was friendly and responsive. We booked mainly to check out the pool, spa and gym as advertised by the hotel. So it was really disappointing when we found out that these facilities were closed on Xmas day and on other days operated at limited hours when we were there. The pool, sauna, steam room and gym are operated by a separate company from the hotel. That meant operating hours of those facilities are not catered for hotel guests at all. And it also meant sharing the facilities with members of the gym. So if you’re thinking of staying here and using the gym or pool, just bear those things in mind. Breakfast selection was quite limited. Very bare selection of any salads or greens. Quite embarrassing as well to see that clean plates were not available several times when there were less than 20 covers at breakfast. I understand it was the holiday season and the hotel is understaffed. But I’m sure this is not the first Christmas or NYE the hotel has encountered.
ผผู้เข้าพักMy man told me the doors locked yet there wasn’t any batteries to make functional, he also said I looked like a stoner n can happily smoke ****, so I took upon his request and enjoyed my stay to the fullest, was beneficial of the pricing range as the cost was no more then a 3.5 per bedroom
As for the the essential part of the trip, my associate commandeered a new sleeping partner,
So many thanks to the OUO house members for letting us stay in Middleton 😘