Perfect location — just a 10-minute walk from the city center, yet in a quiet area. The room was clean and had everything you needed. The only downside is that you have to pick up the key at another hotel, which is a bit inconvenient if you’re traveling with luggage.
Way too expensive for what you get: hot sleeping room without a window and airco. The mattress of the sleeping sofa was very uncomfortable. No doors between the rooms for some privacy. Very small kitchen with the bare essentials. Good points are the luggage storage for a small extra fee and the staff who's very responsive by phone.
ผผู้เข้าพักDear sirs,
Unfortunately arrival to this hotel on Sunday did not went as planned, we booked from you room for 2 adult + our 12 years old son however hotel gave us room
without any kid bed only 2 twin bed and when asked for additional kid bed hotel told that it is not allowed for so small room so this room was not workable at all,
how we could fit that room????
Luckily after long discussion of 45 min we were upgraded to deluxe room with kid bed but we were forced to pay additional charge of EUR 122,-!!!!
Please advice if you can refund us same amount as it was booked correctly ??
Thanks in advacne,
Brgds,Petri kalkkinen
ผผู้เข้าพักLocated 8 mins away by feet from the bus station, 11 mins - to Stockmann, 24 mins - to old town. Smooth check in. Nice staff in general (though the lady at the reception just ignored me when I greeted her in the morning). My room had a street view. Quiet (if window is closed), clean, comfortable, bed and pillow were great. All I needed was there. Breakfast was good (continental, buffet).
WwanderingmumSecond time booking here and it's a good improvement from our last stay. Some of the morning waitresses are now smiling and greeting us back. Some still don't but this is an improvement from my last review.
The check in was smooth but the kids didn't get a coloring book this time 😆 Maybe it was only for first-timers. We got cleaner and better rooms this time probably due to the renovation.
The waterpark is still great and clean. We definitely recommend this hotel to families with children and even to peoplw who enjoy swimming, lounging, and saunas.
The location is great because it's a hop away from a tram station. Definitely recommend!
ผผู้เข้าพักLocation is not bad as it is near to the main attraction in Tallinn. It's also walkable from the Ferry Terminal; actually it makes more sense to walk than to take public transport there. Just a bit of a hassle if you have big baggage with you. The hotel is pretty basic, but very impressed by how advanced it is with online check-in and electronic keys. I was just surprised that I was not allowed to use the gym because my 'package' did not include gym access and additional charges would be required. There's also no water boiler or dispenser in the hotel; they say the tap water is safe for consumption.
DDennis 陈It is a tour group hotel. Front Desk service is functional and lack warmth and helpfulness.
Smokers are all in the front of hotel’s two entrances/exits. Good luck to non-smokers!
Spa is good but drinking and slippers are allowed in the steam room and sauna.
Buffet is also great in terms of spread and choices. But it can be crowded and dinning areas congested.
The saving grace is the good comfy bed. Room is spacious.