Perfect location — just a 10-minute walk from the city center, yet in a quiet area. The room was clean and had everything you needed. The only downside is that you have to pick up the key at another hotel, which is a bit inconvenient if you’re traveling with luggage.
Varasin zen huoneen tripistä, kyseessä oli erikoistarjous. Saavuttua hotelliin minulle annettiin ensin standard huone, koska varaus olis tullut heidän mukaansa zen huoneen sijaan standardina. Pahoiteltiin, mutta myös koko ajan toisteltiin, että upgreidaavat minut ilmaiseksi. Eihän se ole upgrade, että saan huoneen josta olen maksanut ja joka minulle on tripistä myyty. Heidän tulisi ja olisi tullut selvittää asia tripin kautta suoraan. Huone siisti sinänsä, poreallas niin kovaääninen, että rentoutumiseen sitä ei voi käyttää. Lisäksi tulppa jumissa siten, että tyhjentäminen hankalaa. Ravintolan ruoka ala-arvoista. Aamiainen sen sijaan todella hyvä. Paljon asioita, jotka vähän sinnepäin ja pienellä vaivalla olisi korjattavissa.
Отель новый, современный интерьер. Номера просторные, чистые. В ванной есть шампунь, кондиционер для волос и гель для душа от Rituals. Также есть крем для рук и тела того же бренда. В номере есть мини-бар, чайник и кофемашина, также кладут пакетики для чая и капсулы для кофемашины. Есть утюг. Расположение отличное, недалеко от порта и старого города.
Excellent stay with one minor omission. The location was very convenient, staff were friendly, and both check-in and check-out were efficient. My room was clean and quiet throughout my stay. The only disappointment was the lack of a coffee machine (Mine was a standard room). Would recommend and stay again.
ผผู้เข้าพักDear sirs,
Unfortunately arrival to this hotel on Sunday did not went as planned, we booked from you room for 2 adult + our 12 years old son however hotel gave us room
without any kid bed only 2 twin bed and when asked for additional kid bed hotel told that it is not allowed for so small room so this room was not workable at all,
how we could fit that room????
Luckily after long discussion of 45 min we were upgraded to deluxe room with kid bed but we were forced to pay additional charge of EUR 122,-!!!!
Please advice if you can refund us same amount as it was booked correctly ??
Thanks in advacne,
Brgds,Petri kalkkinen
ผผู้เข้าพักLocated 8 mins away by feet from the bus station, 11 mins - to Stockmann, 24 mins - to old town. Smooth check in. Nice staff in general (though the lady at the reception just ignored me when I greeted her in the morning). My room had a street view. Quiet (if window is closed), clean, comfortable, bed and pillow were great. All I needed was there. Breakfast was good (continental, buffet).
WwanderingmumSecond time booking here and it's a good improvement from our last stay. Some of the morning waitresses are now smiling and greeting us back. Some still don't but this is an improvement from my last review.
The check in was smooth but the kids didn't get a coloring book this time 😆 Maybe it was only for first-timers. We got cleaner and better rooms this time probably due to the renovation.
The waterpark is still great and clean. We definitely recommend this hotel to families with children and even to peoplw who enjoy swimming, lounging, and saunas.
The location is great because it's a hop away from a tram station. Definitely recommend!