Hotel was empty, super quiet, and very pretty. Comfortable beds. Lots of minor irritants make the stay unpleasant. If the hotel had more guests it would probably be loud - all windows open to the courtyard so you hear anyone talking there. The bathroom was designed by someone who doesn't use a bathroom. The counter overhangs the toilet so that the toilet lid cannot open all the way, it falls down if you try to open it, etc. The shower is cute, but to reach the valve you have to put yourself below the rain-type shower head. So you have to get sprayed by cold water to turn on the shower. These minor irritants degrade the experience and are not what one expects from a hotel that costs 2x other options. The included breakfast was awful. Scrambled eggs are more like an egg soup with some oil added. They had spaghetti with clams one morning that looked like leftovers from the night before - who eats that at 7am? Most of the bread baskets were empty, juices were empty. You'd think that no one was tending the buffet except there were 2-3 people standing around talking to each other. Again, perfectly reasonable for a hotel that costs $20/night. Not at all reasonable for a hotel that costs this much. Dinner was fine, but the menu is very limited and expensive for relatively simple food. Lots of waiters, not many guests. The dining area is set up in the open patio/courtyard which makes for a kind of weird experience of everyone being a little too close. One night there was a big table for a group that seemed to really enjoy itself - everyone else just watched and listened them as they dominated the room. The restaurant seems to cater to local events like family gatherings, which is great unless you are a hotel guest. All-in-all a nice-ish hotel that costs far more than it should. Clearly someone put some effort into the original remodel and since then the interest has waned. TV remote turns on the cable box but not the TV, you have to walk through the construction zone of the bar to get to your room, breakfast is gross, bathrooms were designed by aliens, etc, etc. There have got to be better options in this price class. Not sure why all these other reviews are so glowing. Perhaps first-time visitors to Ecuador who are just glad that they were not robbed?
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