LLidija ZThe whole issue was a family we have booked. We have booked a room for two adults and two children via trip.com but in the system there was a reservation only for two adults. After showing the prof of booking for 4 persons, the hotel staff provide small chair-bed.. but generally it was not very comfortable.. Apparently the whole issue was a with intermediator/ agency. However, not sure that we would go again to this hotel..
ผผู้เข้าพักGood Location; very nice with the pool, sauna etc. but the service could be way better. Staff doesn’t even speak German that well. Reception isn’t there 24/7. Room is very tiny, no AC, can’t close the window all the way. But all in all still an acceptable Hotel to stay in.