We had a pleasant stay at the hotel. The customer service at the front desk greeted us warmly and mentioned that they would make our final hotel experience during the trip a wonderful ending. They delivered our heavy luggage to our room without us even asking, which we greatly appreciated, especially since we had come from Zurich. :)
The breakfast offered a variety of options, although it still needs some enhancement. The meat section is made to order to ensure freshness, but we didn't notice that clause written in the menu.
The hotel's location is strategic, being close to Zurich's old town and shopping districts. The tram stop is just a three-minute walk away, and trams pass right in front of the hotel. Fortunately, our room was located on the quieter side of the hotel, and we were glad to have a balcony in our room.
ผผู้เข้าพักThe first day when we arrived on the 13th of August , the guy at the front desk was very friendly and polite.The hotel is located near tram and train station and bus station so it is was very convenient to go anywhere. Tram is 4mins walk away ,10mins walk to supermarket and train station. And 15mins by tram to the Zurich airport .
Hotel cleanliness is an issue, very dusty floor,dirty sink,and dirty toilet bowl. I even asked twice the receptionist the guy on duty if they can clean our room and put a fresh towel but no one came to clean.Room service is not 24hrs. Air conditioning doesn’t cool the room down. No tv channels. Hotel service is below standard.
Merlyn from London
HHarmonickFine for a business traveler. For couples...eh. Walls are pretty thin as stated. The ”lounge” is just a room on the 9th floor with a TV and some games. There's no deadbolt on the door. That being said, the sunrise corner room gets unbeatable views!
Also, classic European bathroom where water just gets... everywhere when showering. So it's solid for a night in Zurich but not sure I could recommend it for a week of travel or if you're looking for something romantic.
MMahyar KIt was a very good hotel. I will definitely choose this hotel whenever I come to Zurich again.
Very polite, very friendly and very efficient staff. They do all your work.
Here I would like to thank ( fanni ) for helping us a lot and doing everything she could to ensure we had a good stay.