Convenient location. This was my third time to stay with my family and this year is for my daughter’s graduation ceremony. The receptionist is responsive as we requested for hair dryer and laundry powder. Only thing is to pay attention is to keep silence after 10pm during the stay
I found the room extremely smelly and dank. The toilet didn’t flush well. The sheets were clean! Construction noise outside my room was incredibly loud at 7am!
The hotel room is old anf has smell. A 2-star hotel acceptable clean but not really clean. The room has awful smell and very old. There are couple of flies flying around when we checked in. The bathroom does not have ventilator at all so all the smell just stay inside your room. There is no fly screen at the balcony/patio door so cannot open it for air circulating as afraid mosquitos and flies would enter the room. Not central air system. Just 1 unti AC so pretty noisy.
The check in was very smooth once I managed to get in to the building. The room was huge, clean and had all the little touches except the lack of drawers (only 2 small drawers for a 2 Double bed room). Also only 3 hangers for clothes and nowhere to hang a coat.
The staff were all very pleasant and friendly.
Would definitely highly recommend to a convenient stay in London. Will most certainly be staying there again.
JJamesThe hotel room was recently renovated, and the size was quite comfortable for a family with a child. Breakfast was included in the price, making it a great value. The only downside was that my room faced the street, so it wasn’t as quiet as I had hoped, even though the front desk mentioned that the street is usually quiet at night.
ผผู้เข้าพักWe checked into the Best Western Lamplighter on Christmas Eve expecting the full experience the hotel is known for. Unfortunately, we found the restaurant completely closed. More surprisingly, there was no service at the poolside—no snacks, drinks, or even background music to create a holiday atmosphere. While the hotel itself is a nice facility, the lack of amenities during a peak holiday stay was a major letdown. If you’re booking for a holiday, be aware that 'full service' may not be available.
ผผู้เข้าพักHotel was quiet considering how close it was to the highway. There is nothing walkable to. Hotel has 1 restaurant but that's about it. We drove to a town about 15 mins away to have dinner. Room was adequate.. bed was fairly comfy, room appeared clean. Fridge was on way too low to be useable. Breakfast was typical.. some hot foods, fruit, juices, bagels, toast, yogurt, coffee. I don't typically risk any of the hot food so settled with a yogurt, a piece of toast and coffee. This location was convenient for our purpose and the price was good for what it was.
There was a big mixup with Trip.com not having sent the hotel our payment confirmation but that wasn't the hotel's fault. We resolved it quickly.
ผผู้เข้าพักThe hotel was helpful.
We were not able to go because our dog was sick. This happens. We understood that we would loose our money because I didnt have free cancelation or modification.
But.... when I received an email stating I would be charged if I didnt check in I was mortified. I searched everywhere on the Trip.com app to see how much I would be charged if I didnt check in, on top of loosing our money.
I couldnt find the answer anywhere. I called the hotel and they didnt know.
When I made the reservation there was no mention of this extra charge.
Needless to say I was upset. So, we made a point of driving to London to check in but not stay at the hotel. We went back home. 3 hour round trip.
I won't use Teip.com again. And I will tell all my friends and family the same.
ผผู้เข้าพักI took my kids to the hotel for a treat to get together and right in my hallway at 4am we got woken up by yelling and screaming they did kick them out but I was nervous and to he woken up like that was not necessary and when I told the front desk people they just said o they left but still it was not enjoyable and to get nothing for compensation I paid my money to go have a good night and that was not a good time I thought they could of said o come back on us or give me half off the next room something would of been appreciated