Lakeway Resort and Spa

รีสอร์ทที่ยอดเยี่ยมพร้อมทิวทัศน์ที่สวยงามตระการตาและตัวเลือกมากมายสำหรับความสนุกสนานในครอบครัว หนึ่งในประสบการณ์ที่ดีที่สุดที่ฉันเคยมี นั่นคือจนกว่าคุณจะไปถึงแผนกต้อนรับ มีพนักงานคนหนึ่งที่ใช้ชื่อ "JM" (ไม่อยากเชื่อว่าเป็นชื่อของเธอจริงๆ) ระหว่างรอคุยกับแผนกต้อนรับ ฉันสังเกตเห็นว่าแขกที่อยู่ข้างหน้าฉันพูดกับเธอเสร็จแล้วและเดินจากไป เธอล้อเลียนพวกเขาและทำตัวเป็นเด็ก และเมื่อฉันพยายามคุยกับเธอเกี่ยวกับการจองอีกสองคืนเธอก็เป็น หยาบคายดังนั้นฉันจึงต้องคุยกับคนอื่นที่โต๊ะเพราะเธอหยาบคายมาก จบลงด้วยการออกไปพักผ่อนที่รีสอร์ทอื่น 😒

The service was very professional by all Staff. The facilities were really nice and clean and well maintained. Food was really good and served timely. I recommend this hotel to anyone looking for a relaxing stay with great Staff.

Absolutely amazing resort! Restaurant, pool and spa, you never have to leave! The best part is easily the service though. They are always so great here and they definitely go above and beyond in their personal service to you the customer. They have a great restaurant and bar! The food is good and the bars are always open and ready to serve! My only complaint was it wasn’t busy and they closed the restaurant early….which I get but I almost felt like they rushed us out. However it was fine and we were happy to hit the other bar so the staff could go home since there were only two people there anyways.

If i had to describe my trip to Lakeway Resort and Spa, it would be with one word...HORRIBLE. The staff was not friendly at all. Every person on staff was not friendly. Its was almost kinda weird. Once we got settled in our room and went back to the front desk to get some guidance on things to do, etc, the lady at the front desk was on a personal call and never offered to assist us even as we stood there waiting. I knew it was a personal call judging by the conversation. When we asked another staff person directions to the lake, his response was "go that way". Thats it. The rooms were mediocre, DEFINTITELY NOT WORTH THE PRICE. I would never recommend this place to anyone. I really can't express enough how displeased we were.

Resort was very nice, room good, but restaurant needs help. I ordered 6 things from standard menu and they were out. No chicken wings, No Ultra draft. Three of the listed wines were not available, no crème brulle’(the main dessert)and no White Russian in bar(out of Kalua.)

Spots on the carpet. The bathroom was small. The pool is not big. My neighborhood pool is 5 times bigger. Pool is fine for very young kids. Overall the facility is clean with nice view. It was just a OK resort. I was not impressed. My kids were bored.

Stayed at Lakeway for an event - enjoyed a beautiful room facing the water. Friendly and helpful staff. A great place to relax!

We expected more in general about the pools, spaces, restaurants, staff not that friendly...

The resort only has one restaurant and one menu. No specials were offered. The food was excellent but staying there for several days, it became boring pretty quickly. Also, the pool bar wasn't open, even though the weather was wonderful. The staff was very nice and helpful. It's VERY VERY quiet there when I stayed (off season)