The Vale Niseko

โรงแรมนี้สุดยอดจริงๆ อยู่ในสกีรีสอร์ท แถมมีอาหารเช้าให้บริการทุกวัน จุดเด่นคือ มีเคาน์เตอร์จีนที่เคาน์เตอร์ บริการดีมาก เจอปัญหาหลายอย่าง อี้อี้ ก็ช่วยเราแก้ไข ขนาดเช็คเอ้าท์แล้ว เราต้องไปโรงแรมอื่น ดีจริงๆ ที่มีโรงแรมส่งรถมาให้เราด้วย จองตั๋วไปกลับสนามบินออนไลน์ไม่ได้ เขาก็จัดการให้ นับจากนี้ไปเรา จะมาร้านอาหารของพวกเขาเมื่อเรามาที่นิเซโกะเท่านั้นโชคดีที่มีเคาน์เตอร์สำหรับทริปนี้

ทุกอย่างเกี่ยวกับการพักของเราไม่มีที่ติตั้งแต่วินาทีที่เราเดินเข้าไปจนถึงวินาทีที่เราจากไป พนักงานทุกคนเป็นกันเองสุด ๆ และพยายามอย่างเต็มที่เพื่อช่วยเหลือ ห้องพักอบอุ่นและสะดวกสบายมากจนเราไม่อยากจากไป! ตัวเลือกที่ดีสำหรับ brekky คือเชอร์รี่บนเค้ก นิเซโกะเป็นสถานที่ที่สวยงามมากทำให้การเข้าพักที่เวลพิเศษยิ่งขึ้น

5 จาก 5 ประสบการณ์การพักที่ Vale ใน Niseko ไม่สามารถแนะนำได้เพียงพอหากเดินทางไปนิเซโกะ โฆษณาเล่นสกีเข้าออกที่ให้ความสะดวก สนุกสนาน และพนักงานที่ช่วยเหลือดีมาก ขอขอบคุณเป็นพิเศษสำหรับพนักงานที่ทำให้การเข้าพักของเราสนุกสนานยิ่งขึ้น: ฮันนี่ แฮร์รี่ (แฮปปี้) แพทริค (ฟัตริช) เอริก อิซาเบลลา จัสมิน แอนนา-เบลล์ ฮอลลี่ จอร์ดี คัลลัม และอีกสองสามคนแต่จำชื่อทุกคนไม่ได้ พวกเขาทั้งหมดเยี่ยมมาก!

โรงแรมนี้ตั้งอยู่ในทำเลที่สะดวก ห้องพักมีขนาดกว้างขวางและห้องสวีทมีห้องครัวขนาดเล็ก แต่มีประโยชน์ พนักงานให้ความช่วยเหลือดีที่สุด คู่ของฉันประสบอุบัติเหตุเล่นสกี และพนักงานก็ช่วยเหลือคำขอของเธอในการเดินทางไปโรงพยาบาล ไม้ค้ำยัน ฯลฯ ได้อย่างดีเยี่ยม เรารู้สึกขอบคุณอย่างยิ่ง แนะนำโรงแรมนี้อย่างละเอียด

My experience at The Vale Niseko was overall fantastic, but there were some challenges being the end of the ski season that if we had been informed would have made us choose differently. My suggestion if going towards end of season check on what facilities/Resturants and lists are operating The ski-in ski out nature requires about 100m walk up a hill to the lift this may change with the new gondola being built. The lift closed and we required shuttles to the gondola which was painful as they only ran for parts of the day but most likely wouldn’t be an issue at peak season The accommodations were luxurious and well-equipped, we had a 2 Bedroom room with Mt Yotei view it was large and spacious and great for a family of four The staff were friendly and attentive, ensuring that all our needs were met throughout our stay. A special call out to all but 1 staff member who when booking our transfer back to Niseko said you need to do it 2 weeks i advance, which was blatant lie. A special call out to 1 member of staff Charles Ruxton who personally fixed our transport issue. From the moment we arrived, Charles exuded professionalism and warmth. He greeted us with genuine enthusiasm, making us feel instantly welcomed and valued. Throughout our stay, Charles demonstrated a remarkable attention to detail, consistently going above and beyond to anticipate our needs and preferences. HIs Affinity with our children and the love and care he showed was nothing short of truly wonderful. He is an absolute asset to the organisation As a Marriott Ambassador member that stay more than 150 nights in hotel per year I do not put this recommendation forward lightly he is truly one of the best You do need to be organised for everything like dinners, ski lessons, transfers. If you plan on hiring a car YOU MUST HAVE A PAPER INTERNATIONAL DRIVERS LICENCEE Despite these challenges, I would still recommend The Vale Niseko for its beautiful setting, comfortable accommodations, and overall excellent service. It's important to plan ahead if visiting during peak times to fully enjoy all that the resort has to offer.

Our family ski holiday started with horrors when our luggage did not arrive. Communication with the airline was super difficult and mostly lost in transactions. When arrived at the Vale Niseko and informed Mirko about the incident, he immediately took this matter into his hand. He helped coordinate with the airline and with Yamato. He continued to give us a status update throughout. A lovely hotel staff (thank you) collected our luggage from Yamato's Kutchan office and paid for the fees on our behalf. The fees were later paid out of our credit card which was on file. They did not charge us for the collecting fees at all. Mostly importantly, we did not have to lift a finger and could focus on enjoying our holiday .... thank you Mirko and the Vale Niseko team :) You all gave us a true five-star service and experience. The Vale Niseko is so lucky to have you guys. Thank you again for giving us a wonderful and unforgettable stay at the Vale Niseko. We will not stay anywhere else next time we are there. Rooms: We stayed in a 3-bedroom apartment with a view of Mt.Yotei. It is super spacious, fully equipped with a fridge, electric hob, oven, toasting machine, dishwasher, laundry/dryer, Nespresso machine, kettle, fireplace, TV, Yamaha blue-tooth speaker, rice cooker and more!!!! We had breakfast and lunch in our apartment nice every day, which was super convenient. The bathroom is so spacious with an onsen feel. My hubby loves it so much he wants to have one built in our new home :) Nearby activities: Food trucks, bars, restaurants, bus stops, shopping Walkability: It is in a prime location, an easy stroll to the most important places; ski rental at Rhythym, food trucks, bars, restaurants, bus stop, etc. Ski-in and out ability - Ski-in yes as it is at the bottom of the Family Ace lift. For ski-out, you need to walk up a tiny slope - it does not bother us though. Food & drinks: Vale Bar and Grill is great. We had our dinner there. Food quality and service are great. Noteworthy details: Mr. Corbella, the GM, is the best hotel GM I have ever come across. I am a seasoned traveller and have stayed in many 5-star hotels around the world but I have yet to come across someone so dedicated and committed to his job and his clients like Mirko Corbella. The hotel staff are awesome. Every staff we came across during our 6 days of staying was truly exceptional. Public onsen is great! It is spacious, clean, beautiful and not too crowded.

We had a great 10 day ski holiday at the Vale as a family, rooms were comfortable, modern and clean, staff at reception were really friendly and helpful, and the concierge Makoto made our stay extra special, he went out of his way with amazing recommendations for what we were looking for, personalised ski day trips, authentic Japanese restaurants, connections for future travels within Japan. Would definitely go back.

Great hotel ammenities; ski in/out location, good breakfast, onsen included, easy locker room for ski equipment, ski rental shop inside the hotel - all 5 stars! Booked everything inc. airport transfers, ski hire, lift passes etc through their online portal and it was very easy/smooth. But the staff truly stood out as excellent and deserve special mention! To the concierge team Makoto, Julie and Amelia who helped with booking dinners and taxis, and the front desk Abbey, Yas, Kat and Erik who helped through difficulties like baggage delays and trips to the doctor. The room itself was a bit bland and no privacy with window looking straight to the street - photo at night time from the car park looking straight in to the room attached. This meant the blind had to be down all day and thus no view of the snow or natural light at all. Not worth paying for superior or deluxe room as allocated a standard room anyway (they all seem to be the same on the ground floor). Definitely book here for your holiday because it's a great hotel, just would suggest it's worth the splurge to have a room off the ground floor (studio etc).

Had a 4 night stay here for our honeymoon. Price was a bit on the dear side but after experiencing the convenience and service, it was well worth it. Very conveniently located to the Family Lift and NBS where we rented our gear (didn’t know about The Vale doing rental so may be an even better option next time). Convenience store (Seico Mart) and restaurants/eats (Tozanken Ramen, Bang Bang, A-Bu-Cha 2, Mini Donut food truck) also very walkable distance. The onsen was great after a long day of boarding too. All front staff were helpful and nice but big shout out to Fumi who went above and beyond- very lovely guy. They were able to accommodate a late check out for us when we asked in advance and they checked that there was no one else booked to check in right after us. We also got help pre-booking a taxi to fit all our luggage to Kutchan Station to head on to the next part of our trip. Thank you to The Vale Niseko, we were very happy with our stay and hopefully we will be back again some time!