Out group stayed at this place on 6/25 for one night. We booked through skyscanner search and ended with agoda to make reservation as it gave us the best price overall. Our search was for 6 adults and 3 children in 3 separate rooms. Agoda gave us the price for 9 people in total as the confirmation email & pdf showed with an authorized signatory sign but when we reached the hotel @ 9pm, hotel said the price is for only 6 adults in 3 rooms and children were not included in their contract with ***********. I had a chat with staff and they keep saying the rule of the hotel and not honoring our reservation. spoke to the ***ager, and he was rude, did not barge and pushing us to pay for 3 extra person charges of 4,000 rupees. This hotel looked to me like cheaters, a scam to give false details to search engine to get customers, on arrival force them with their rules and get more money. This hotel is highly avoidable. We did call the hotel after agoda confirmation email, couldn't connect via phone and when we got there it was already late to find another place to stay. Also, i have booked through agoda ***y times and 2 other hotels in the same trip and no issues with any other hotels. I have all the photo copies of 2 different contracts one from agoda and one from *********** and payments. Agoda/*********** please avoid such hotels in your search.
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