Ideally located in a calm but commercial place where the famous temples of Lord Adhikumbheswarar and Lord Sarrangapani , and other temples are situated. We stayed in a Deluxe room on 3rd floor. Spacious with wardrobe and a clean restroom. Complimentary Bottled drinking water (1 number) of local brand, tasting little saltish, is provided daily. No kettle or toiletry is given. But room needs make over as walls and curtains are shabby and dirty. Staff are courteous and helping type. Unfortunately, no good eatery is found in this busy part of town.
Experience an abundance of unparalleled facilities and features at Kings Bury Inn. Maintain seamless communication using the complimentary Wi-Fi at hotel.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.
ผผู้เข้าพัก2024.02.22
One day stay at kingsbury. The lobby looked good and was well maintained. Food/snacks at the restaurant was good. Room was small but excellent. Bed and sheets were super comfy. Bathroom was super modern and v hygienic. Limited parking available next to lobby and an extra parking lot is 2 buildings away
The rooms were good and the staff reasonably alright. But full credit must go to Sathishkumar Vaitheeswaran for taking special care of our travel requirements. The hotel did not seem to have its own car to drop visitors. However, Satish went out of the way to arrange outside vehicles on both days we stayed there. Awesome work!!! The room service was not value for money. A bottle of Bisleri was charged ₹42+taxes. And this was not indicated by the staff beforehand. The cafeteria had many staff walking around but very less to understand and serve our requirements. One person takes the order; another person serves the water, a third person brings part of the food, and a fourth person, the remaining food. And a very strange way of making a Gpay at the counter, as opposed to the dining table :-) The kitchen is located one mile away from the veg section, and the chappatis were overpriced. Essentially a good place to have South Indian non-vegetarian food. Vegetarians have limited choices, but that is alright. No complaints. The complementary breakfast was good.
I am utterly disgusted by the horrendous experience I had at your establishment just week ago. I ordered a cup of coffee to my room, only to be served a flask containing tiny worms floating in the cup. It's beyond belief that such a repulsive incident occurred under your roof. When we confronted the server about this nauseating discovery, he callously claimed that the particles were merely paper dust from sugar bags. As if that wasn't appalling enough, upon emptying the flask, we discovered flies at the bottom. The lack of empathy and responsibility from your staff is infuriating. No one bothered to inquire about my well-being after consuming a concoction that you call coffee. Your promise to ”take action” is nothing but a hollow statement, considering the blatant disregard for customer health and safety. How dare you run a hospitality business without the basic decency to ensure the cleanliness and hygiene of the products you serve? I find it absolutely unacceptable that I had to endure such a nightmarish experience at your establishment. The blatant negligence and lack of accountability from your end are not only disappointing but also raise serious questions about the standards of your business. I de***d immediate and concrete actions to address this matter. Your negligence has not only ruined my stay but also jeopardized my health for couple of days. It's appalling that I have to express my anger and frustration in such a ***ner, but your lack of concern leaves me with no choice. I expect a swift and comprehensive resolution to this issue, ***** with a sincere and unequivocal apology. Your customers deserve better!! Also the tv cable was not checked before the room was given. The TV was not working properly at all.
As the name suggests quality is ensured and delivered. Rooms spacious, interior well designed, restaurant great, central ac, staff plenty and well behaved, food good ( bit hot) and cheap quite cheap considering four star facility. It's on the main road few mandirs conveniently located. All good and so five star
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. The hotel offers complimentary parking for guests who arrive with their own mode of transport.In limited designated zones, smoking is exclusively permitted. Each morning at Hotel Le Garden, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.
2024.10.05
The hotel deserves a negative rating for its very poor service and its attitude towards a problem originated in their premises. As we entered our room no.315, there was only one bottle of water for two of us. The room boy stated that it is as per the hotel's policy. No remote was provided for ac. The ac panel was nowhere to be seen. Only wooden made grills were visible. Mind you the outdoor unit of the split ac was seen outside the window. The fan of the outdoor unit was running. After some time, we could feel the ac, though the indoor unit was hidden behind the wooden grill. In the absence of a remote control, we had to put up with the preset temperature. After resting for a while, we had gone out for few hours then returned back to the room. To our utter horror, the ac had stopped working. When we reported this issue to the reception, they had agreed to shift us to another room. We had to repack our personal belongings and shift to room no. 304. AC remote control was made available and we could set the desired temperature. Our car was parked within parking area of the hotel. Next day morning around 7.30AM we were checking out. To our utter horror, there was a long dent and scratch marks on the right side rear door of our car. Immediately, we called the staff at the check out desk Mr. Arokya Thava Selvan to see the damages himself. We demanded from him that the hotel is fully responsible for the damage caused to our car. The hotel should fully compensate us for the damage caused to our Honda Amaze car. We had shared the photograph of the damage to our car. Mr Arokya Thava Selvan had promised to speak the general manager and get back to us. He also wanted to check the CCTV footage. As we had to leave, we trusted the hotel staff and left the hotel for our destination.The very next day (16/09/2024), I called up to check with Mr Arokya Thava Selvan about the status. He was yet to speak to the general manager. He also told me that he was yet to study the CCTV footage.Subsequent days, he would not respond to calls. The hotel also did not respond to any of my emails.As the booking was done through makemytrip.com, I had requested them to take up my complaint with the hotel. Despite repeated attempts by makemytrip.com, the hotel had disowned any responsibility. The hotel had refused to share the CCTV footage too. Our understanding of the damage to our car: Our car was parked in the parking area by our driver and he was sleeping in the resting area meant for drivers. Our driver was woken up by the valet driver of the hotel around 1.30AM. The valet driver had told our driver to move our car a bit as another vehicle needed to be accommodated. Our driver moved our car a bit and went back to sleep. The damage was noticed by us in the morning. By this time, the vehicle which was brought in by the valet driver had already gone. The valet driver was also not present at the time of our check out. Our understanding is that our car was damaged by the vehicle which
Hotel Thangavilas Inn offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by inn.Should you require transportation to or from the airport, inn is able to organize it prior to your arrival date. Visitors can take advantage of complimentary parking directly at the inn.The inn maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Begin your holiday on a high note. At Hotel Thangavilas Inn, your mornings are greeted with a delightful, free breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at inn are always available for your satisfaction.
2022.06.09
For a family function we, 3 adults, stayed in this hotel for 3 days and 2 nights.. from June03 to June 05,2022. Main advantage for us was, this hotel is next to function hall. Room was clean and spacious for 3 adult's stay. As usaul in all hotels, here also bath tap, camode flush are leaking, wastage of water can be avoided, if properly maintained. Another advantage in this hotel is Murari restaurant and sweet stall, much famous and generation old sweet makers n sellers. We hadbgood coffee and tiffin. Main disadvantage in Thangavilas Inn-- their room service starts at 7.00am. If you want coffee or tea at 6.00am, you have walk 250 meters on road, to go to nearby kiosak for tea or coffee. It was irritating and disappointing. Since this is a temple town, most visitors like to start early to visit nearby temples and thay have to walk to nearby tea or coffee shops I was told by another aged couple who came ***** with me to nearby coffee stall. that this is happening from the beginning and many hotel gusets complained about this to hotel receptionists, but no improvement. Then House keeping--, I stayed in Kumbakonam in another nearby hotels many times and they all routinely clean the room when we leave for our temple visits or meetings. But here in Thangavilas Inn, it seems, if and only if we insist, they clean the room,. These above 2 points are disadvantage.