รีวิว Vortex KLCC Apartments

We booked apartments on booking. We chose the more expensive ones, as they offered a view of the Petronos Towers. When we arrived we were told that all tower view rooms were booked and that we should have said we wanted a view of the towers! Why do we have to warn if the photos of the room show ONLY the view of Petronos? Judging by the description, this view is a mandatory criterion and is included in any chosen room. A different view is a different listing and a different price! We were offered a shabby room with an old renovation. As an alternative, we were offered a room with no view at all! Is it an alternative? One of the toilets smelled very strongly of sewerage, and apparently the owner knows about it, since only in this room the window was open. Cockroaches crawled several times. We had a departure at 5 am, which we of course warned about! We were told - call WhatsApp, they will come to you to take the number. We couldn't get through on Whatsapp! In response to our messages came an auto-reply! No one answered the calls! It's good that we saw that the specified phone has facetime! What if we only had android? After 10 minutes, they finally answered us and came. We decided to call a taxi from the room, but the hornbeam application did not want to accept the order for cash. (Then it turned out that the hornbeam does not work at all at night) We asked the owner to call us a taxi to the airport, since we did not have a local SIM card. But he refused! He was just too lazy to dial a number and call a taxi! Or at least just give us this number, we would have found a more helpful person! And the three of us at 5 in the morning with suitcases go to vote on the road, because our owner did not want to spend 20 seconds calling a taxi! Thank you! The owner canceled the booking on booking, seeing our dissatisfied faces.