Ilio Boutique Hotel

En cuanto al hotel, nada que decir, super buenas instalaciones. Lo malo es que la noche que llegamos, llegamos pasado el horario del check in (por retraso de nuestro vuelo), y pese a haber avisado con tiempo la situación, no nos querían dar una solución. Fue hasta que llegamos e insistimos un poco que al final nos enviaron a un "apart hotel" muy cerca y ellos asumieron el costo. Entendemos que a esa hora el sistema no les permitía entregarnos nuestra habitación, pero habiendo avisado con 4 horas de anticipación, creo que podrían haber hecho algo más para ayudarnos, en fin, no se vio tanta colaboración y ganas de ayudar por parte del hotel. Fuera de eso, fue una buena estancia.

Nice new hotel, very clean. Breakfast really poor though, everything served cold even sausages and fried eggs. Waste of time paying extra for jacuzzi room cause only one room has proper jacuzzi, rest of them just a bath with bit of bubbles in the bathroom. Big plus for Netflix.

Hotel was really lovely. Room was incredibly clean and well looked after. Hotel felt clean and staff were friendly. Hotel was roughly 5 minutes walk from the beach and bars/restaurants. Amazing price for the room and would 100% stop again.

lovely staff who went above and beyond for us. Unfortunately the bathroom had a strong smell of sewerage

Horrible service! The hotel is very dirty! The worse customer service ever! The owner is a nasty person who yells at people and doesn’t help anyone with their requests. It is the worst experience ever!

The room only had one lamp. No bedside light. The curtains didn't cover the whole window+door. And they were so long floating on the floor. The lights in the bedroom and bathroom were flickering all the time. The room smelled like sewage. Only one key available. No hooks to hang anything on. Not even in the bathroom. Almost no room for opening the suitcase. Not much space to place your stuff on. There were ants on the floor. The safe was a small box not attached to anything so someone could just take it with them. No chairs or table in the room. One chair outside room. The breakfast was not very nice. And you need to come early because they didn't refill when things ran out. Like juice, cutlery, bowls etc. Doesn't seem like the hotel is done. Very unsatisfied with the stay.

Lovely hotel,It was newly renovated.The staff was amazing,very friendly and helpful,the owner even offered us free drinks for welcoming such a nice thing.The rooms were clean and the two pool just wow.I recommend it to everyone.We wanted to stay more days but the hotel was fully booked daily,but we will be back for sure another time😍

The hotel looks real good from the outside but its not what it looks like at all At arrival we where told there was no room for us. They said another guest had to stay another night so they gave them our room. They said they had another room across the street. When having a look at it it was not at all the same standard. This was basic apartment for rent 200m away. There was no will from the staff to make up for it. When we said that we booked 4 nights at the actuall hotell and asked us if they could do anything for us they just said we rented a room and they gave us one, even tho it wasnt at the same property. The bathroom had a horrible smell and upon asking the staff to do something about it they told us just to open the balcony door which they also did in our rooms when we were not there. Did not feel safe to come back to open doors with all our luggage in there. The rooms look good but there is a lot of things that need to be better. There is no exhaust ventilation in the room niether the bathroom. So if you shower the whole room get moisturized. Two out of the three days we stayed there where no hot water to shower. Only plus is a very nice housekeeping staff who are very helpful when asking for help.

The Ilio Hotel was quite new, but there were some things not good. The bed sheets were loose, so they were all over the place. When showering, the whole bathroom was soaking wet because there was no shower curtain. The breakfast was included, but only after a little discussion. And still had to pay for the coffee, 400 lek.