Apartamenty L5

We originally booked to stay here the weekend lockdown began in 2020. This was one of the only hotels who offered an immediate refund with no questions asked so we wanted to make sure we stayed here when we finally made the trip. The room was extremely clean and well equipped, is in a great location to get everywhere on foot. We contacted the owners to request an iron and they responded and sorted it for us very quickly. Would recommend staying here to family and friends.

Me and my partner stayed here for our 3 night stay in Krakow, more of an apartment complex than a hotel. Our room was lovely, good size and had everything we needed. Only downside was being top floor with no lift, it was a lot back up and down when already doing a lot of walking throughout the day. The location is perfect, away from the noise but close to everything. Reception were available 24 hours and very helpful. Would stay again but would maybe request not to be on the top floor.

Quite disappointed in how the apartment turned out for us as we were really looking forward to it. The positives are that the room looked beautiful. We were lucky enough to get the top floor with some loft windows which we could look out of to see the top of the buildings on the main square. The heating was very efficient and when it got too hot, we just opened the windows and it quickly cooled down. The shower was also very warm which was nice, and the pressure of it was good. The staff were very friendly when we saw them to check out and the block was kept very clean. I don’t think we slept very much at all over the 3 nights we were there! The bed was incredibly uncomfortable and solid. We had 1 pillow each, but they were as flat as the bottom sheets and no opportunity for us to grab another pair. I never noticed how much a head board made a difference either, we could have done with one of those to actually sit in the bed and chill scrolling through photos. We felt as though we couldn’t relax in the room at all. It must have been our bad timing, but the road was being dug up right outside the apartments, which meant a very loud wake up call at 6.30AM every morning!!! They never started any later than that time. I appreciate that’s not the apartment buildings fault, but it looks as though the work had started well before we were due to arrive. We would have appreciated being pre-warned about this and given the option to cancel the booking so that we could go somewhere else. But disappointed but wouldn’t recommend unless you want a sore back, stiff neck and no sleep.

Would highly recommend L5. The location is perfect for exploring and the room had everything we needed. We had a balcony view room which was a lovely bonus, but there are a lot of stairs! Receptionist was very helpful and accommodating. Would love to return to Krakow in the future and will definitely stay at L5 if we do.

Great walking distance to town and university. There are many great restaurants, convenience stores and coffee places nearby. Highly recommend!

The room was nice and modern, good kitchenette, not that we used it. Everyhitng provided in the kitchen, including a fridge, washing up liquid, sponge and a small hob. Modern bathroom. Clean room. To check in we were sent a code to enter the buliding and instructions on how to obtain the key. Behind the bed it sounded like there was fridge that was super noisy every half hour. The building is large, we had a -1 appartment so we were underground. We could hear people entering the bulding late into the evening, the floor sounded like a gym hall so was quite squeaky. I contacted the appartments before our stay asking if there was any shampoo, conditioner or shower gel. I was informed all provided other than conditioner. There was 100ml of a 2 in 1 shampoo and shower gel for us both to use for the three days. If i was the appartment i wouldn't say this is enough, so i wouldn't tell a guest that enough would be provided for our stay. We has one window in the room, it looked onto the floor of the street, totally fine. But the curtain is not big enoughto cover the window completely. This was a bit uneasy as people would be able to see us asleep in bed. A bigger curtain is needed If I was to stay again the noise behidn the bed and a bigger curtain would be needed. I did feel the room was value for money, good locaiton and nice and clean. Yes i would come back.

Nice area, close to market square. Very small room n no elevator. Our room was on the 4th floor.

The location is absolutely fantastic. The staff are friendly, efficient and helpful. Every message was responded to almost instantly. Great customer service

We had a wonderful stay. The check in was easy even though we arrived late. It was clean, convenient and close to the old town - just a short walk. Only thing was that the pillows were a bit flat compared to at home.