I went there with family from 25th nov to 27th nov 2023 room no 4004. They charged me 12k/night including meals. But the room which was provided was away from the property somewhere called Nirvana building. The room are worst. Dirty maintenance, floor is dirty, cobwebs around. Floor seems like not moped for days. Furnitures are rickety, shabby sofas and ill maintained electrical fittings. The bathroom has no tap, only shower, basin and commode. And ond used wine glass was still lying there. Brush tray have a coating of dirt. While booking I was told I will get a Club premium room, and with price I am paying I was expecting atleast a decent room, but instead what they provided me was a cheap third class room. Never in my life I have lived in such a worst room. I am never visiting there again and will tell all others that all the hype that was made for this property are just a marketing gimmick. Visit elsewhere, don’t waste money. The common playroom has broken carrom, missing chess dices. Hand football damaged, and all electronic game items are out of service. Only good part about the trip was its fooding, swimming pool and Spa. Don’t expect a good room or hospitality , you can get 100 times better facilities in 1/3rd of price elsewhere. I am really disappointed and I feel cheated.
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