เดอะหมาก ตราด(The Mak Trat)

We had an amazing 4 night stay at the Mak Trat and I can’t begin to say how wonderful, new, clean and well kept this place is. We arranged a hotel pick up from the Ao Nid port and within 5-10 of our arrival they came to pick us up, and took our luggage straight to the room. The villas are extremely charming and the beds are very very very comfortable. The breakfast is delicious as well and the food at their own restaurant, and the amenities like the swimming pool area are very clean, beautiful and inviting. The staff is very kind and helpful informing you about day trips and also, you can rent a scooter at the hotel itself. We’re in love with this place I would 100% stay there again. Highly recommend!

The resort has a stunning outlook onto the sea, great, but small pool, great rooms, some with roof terraces & is very relaxed. The restaurant's food is superbly presented, however unfortunately, the service is poor and let it down. Both times we dined there we had to go and find our own menus, noone brought them to us. The food took a long time to come and, though it was well-presented, some of it was cold. They forgot my wife's main dish and despite enquiring about it twice with a waitress who didn't seem to speak English and just giggled and walked off, it never arrived. This was really disappointing and marred our stay which would have otherwise been very relaxing. After we complain they did eventually apologise and discounted out bill by one dish but it wasn't great. The resort can arrange golf buggy hire for you to tour the island for 800 THB for 5 hours (that and 10 hours only options - no shorter time) which is worth doing. Also nice to walk out on the sand when the tide goes all the way out

We enjoyed spending a couple of hours at the hotel; had a great and very affordable lunch (it actually surprised us a bit how affordable; considering the serene surroundings😀😎) Amazing view from the terrace with the stunning pool area. For a few hundreds Bht we could have used the pool but we didn't bring swim wear, unfortunately🥴👙

L’un des meilleurs hôtels qui existe, et j’en ai visité beaucoup dans la monde entier. Certes tout n’est pas parfait, mais il mérite amplement les 5 étoiles. Nous venons d’y séjourner cinq nuits et vous laisse un avis sincère et objectif. Les plus : Le CALME ABSOLU associé au charme de ce Resort. Le design de l’hôtel est fantastique, tout est beau et la construction comme la décoration sont formidables. La piscine à débordement possède une vue à couper le souffle, et les petites villas sont magnifiques et très confortables. Je conseille vivement d’en prendre une avec une terrasse sur le toit, c’est génial. Les prix à l’hôtel me semblent raisonnables, plus chers que à l’extérieur sans être prohibitifs (ex: 200 baths pour un pad Thai). La nourriture est en plus très bonne, y compris les pâtisseries. A noter que l’hôtel propose un service de taxi à 50 baths par personne, des scooters 400 baths la journée (250 en moyenne à l’extérieur) et des voiturettes de golf à 800 baths pour 5 heures. Tout est plus cher qu’à l’extérieur mais en comparaison de l’Europe c’est très peu cher. Les moins : La situation de l’hôtel est un peu excentrée, mais avec un scooter il suffit de quelques minutes pour aller sur les belles plages. En parlant de la plage, celle de l’hôtel n’est pas la meilleure de l’île pour nager mais le coup d’œil est très beau et lorsque les conditions sont réunies la baignade reste agréable. Ensuite il y a le service. Le personnel est vraiment sympathique mais ces jeunes gens manquent d’expérience. Par ailleurs, beaucoup parlent mal l’anglais ce qui occasionne parfois des malentendus. Mais ils sont tellement gentils que au final ce n’est pas si grave, il faut savoir être tolérant, avec le temps les choses s’amélioreront. En bref, j’y retournerai volontiers !

I and my family and friends altogether 24 people stayed from 29 Dec 22 to 2 Jan 23, 11 rooms from 20 rooms that hotel has total. The service is poor and take long time especially food serving during dinner. The GALA DINNER on 31 Dec night was very poor quality, less variety, clear soup and tom yam soup are cold because there is warming system for soup. The cost of GALA DINNER is THB 3,000 per person but the value is only 1/3 of the cost in my opinion. BBQ Seafood take long time to wait. The music is just one electron and also be singer. The most surprising is another singer is BBQ Chef who still on duty. Then BBQ was handle by some waitress/ waiter. And unbelievable is hotel staffs told that on 31 Dec lunch, they can not sell or serve us any meal because kitchen will he busy with GALA Dinner food. We as guests need to find our own lunch from other places! However after negotiations, they had solution to serve only a few menus. We all finish our Gala by 8.30 pm which it was our shortest New Year party in my life. From 6-8.30 pm, only 2.30 hours !!! Maid service was done from 4-5 pm everyday. If anyone want more information, i am happy to share my bad experience with you. I don't want you to waste money on the bad and poor hotel like this.

Nice hotel But all agreements made during booking make sure to have in writing This might not even secure the agreement It seems like either staff is changed or even written agreement doesn't matter here Beside this nice room nice view and food OK