Comfort Inn & Suites Knoxville West

Breakfast was excellent, we were snowed in and it was the place to be when you desired breakfast daily. The room service kept the towels and trash rotating out of the room, and I was able to be 1 on 1 with hotel management. Thank you Kim for the comfort.

Room was clean and quiet. Beds were very comfortable. Staff was wonderful; very attentive friendly and helpful.

Overall, it's okay. The only thing that confuses me is: after checking out, I don't even know how much I paid for one night.

Hotel room carpet was dirty, hall carpet stained, and room was sort of run down. Initially we checked for bedbugs and found nothing. But, as soon as we were on our way out we found one on the bed. Got out quickly, and quarantined our belongings that had been inside the hotel.

Was good for the price. Carpets in hallways were pretty stained and the room definitely had a smell that wasn’t pleasant.

The room was clean and very roomie- but no fan in the bathroom so it was super steamy, and the room air conditioner really did not work, the room was super humid and hot and couldn't open a window. We felt suffocated. During the night it was either super cold or super-hot.

Needed at quick place to sleep while visiting UT. Easy peasy late check-in. Room was huge and clean. Bed was comfy and quick breakfast was just enough. Staff was extremely friendly and desk and in the breakfast area. Not fancy no frills but perfectly nice place to stay

Clean. Fast check in. Nice staff. Easy parking. Not the newest property, but no problems. Stayed for a U Tenn game. Would stay again.

Staff was fine and room size was decent, but the facility itself was pretty gross and in need of repair. Can't believe I had to pay that much per night - but on a UT game weekend, they get you! $$