Hampton Inn Knoxville-East

I have stayed here several times and I am not sure if it was the fact we were on floor 5 or if the hotel itself is going downhill but it was not a clean place overall. There was bacon sitting on the floor in the hall the entire time we were there up on floor 5. Our room was dated and had a leaky sink There was water damage at the base of the shower and what looked like mold. The breakfast was delicious and my mom on floor 2 had a very clean and nice room.

This hotel is well kept and the service was great. Amazing breakfast selection included omelettes, sausage, oatmeal, waffles, pastries/bagels/muffins, yogurt, juices and coffee in a very nice dining area. Would definitely return again.

Enjoyed our stay of 4 nights. Hotel is very clean, fairly quiet, family-friendly, has friendly staff, and nice breakfast selection. Conveniently located near I-40, restaurants, fast food, and gas stations. Our only complaint would be that the nearby RV dealership’s security system was constantly set off every few minutes all night and every night. My son and I managed to sleep through it but it woke my wife up several times. I was well aware of it though because I could hear it every evening when we returned from our day’s activities.

It was very clean; it even smelled clean! The pool was open 24 hours which was so convenient and the staff was very helpful and friendly. The breakfast had everything you would want. Definitely will stay there again!

There is a lot to like with this facility but our room had issues. The floor going from the hallway into the bathroom has an awkward slope that could cause someone to fall especially in the middle of the night. Also the bathroom door jam is stuck and you cannot lock the door.

Spending the day in Knoxville today but didn't want to stay downtown. This Hampton Inn is about 10 miles away and is perfect.

Was a tad noisy in my room but the room was clean and comfortable. The closet door did not work well so I didn’t use the closet. Overall, I would recommend this hotel.

It was a great stay. Very clean and comfortable. Very friendly and professional staff.

Overall all, our stay was good. The staff at the front desk were exceptionally friendly and inviting. The only negative feedback is regarding the room and accessibility items that are likely out of the staff's control. Given my husband is wheelchair bound, booking hotels can be a very stressful task in itself, especially when it comes to wheelchair accessibility. We booked a king-size room with roll-in shower. The overall description was on point, however the creation of these rooms are not well thought out. 1) The weight of the door prevents wheelchair users to open the door on their own with ease. 2) The shower chair provided is a small, hard shower chair that would be perfect for individuals that can sit down from a standing position, but not ideal for a wheelchair user to successfully and safely transfer on their own. 3) The hand-held shower head is great, however the placement of high up/out of reach is not helpful and requires wheelchair user to rely on individuals to assist with reaching the shower head. I will add that we greatly appreciated the height of the bed, as it was perfect for transferring. However, the bed itself was uncomfortable and the pillows were extremely bad with comfort and/or support. All and all, we did like the hotel overall and would recommend to our family & friends that do not have handicap needs.