TownePlace Suites Killeen

My Husband and I . Just loved the place we went there to stay cause it was my dads birthday. We will be staying there again. Breakfast was awesome and the staff was very friendly.

The room was nice and clean. Comfortable bed and ac. The only issue i had was the pool was being upgraded. Will be a 10 once completed.

I arrive to witness actual construction in the lobby/dining area and missing tiles at the welcome desk. I inquired about how the hotel planned on honoring breakfast and received a clunky response at best. The staff replied, "Oh, I told them (the construction workers) they need to have this job completed well before breakfast." Of course, looking at the destruction, I knew that wasn't going to happen, but I'll get back to that in a bit. I then asked for my complementary water and was basically told l, without viewing my membership, that I didn't rate one. This experience was getting worse by the second. Oh, but there is more. Considering how tired I was, and not up to searching for another location, I reluctantly took the key. I headed to room 112, where outside my door was a large amount of maintenance equipment and what looked like equipment room open and not secured. Mind you, there were children roaming the halls. Still, I decided to tough it out. Around midnight, I'm forced to call the front desk because apparently whoever had the room above me decided that was the best time to practice walking as hard as they possibly could. Of course, nothing happened, but I was able to drift back to sleep. I wake at 5am, the noise above is still happening, so I just get up to shower and prep for the day. The water pressure was weak, but hey, of course it was. I head to the breakfast area, if for nothing else, to see if a construction miracle happened. Nope. Watery eggs, sausage, sawdust, and exposed nails were on the menu. My torn shirt was the victim of the side of a breakfast nail. I go on with the day and return this evening with the front of the hotel still in shambles and even more hazards outside my door, leaving just enough room for me to enter. Thank God I am checking out in the morning. Hopefully, I don't have the heavy speedwalker above me tonight. I am sure there are some things I have left out, but due to this sawdust headache, I'm going to take some medicine and try to sleep. #trash #horribleexperience #dobetter

Check in was fast. Awesome staff. Rooms clean and nice for price. Swimming pool well kept up. Fitness room and laundry room a plus. Thank you staff

Regardless of the renovations, the stay was very pleasant and the staff was AMAZING!!! Will be back FOR SURE!

Hotel is very nice, however, we arrived and they did not have a functioning elevator for the weekend. I am 68 years old and unable to do three flights all day, esp with luggage! Also when I booked (in Mar) they assured me that the swimming pool would be available that weekend. The pool was closed for the year due to rennovations. If I would have been notified this would have been better. I had to change hotels the next day due to stairs, and they did not charge me cancellation fees. If elevator and pool were working, hotel would have been very very nice. It was clean.

Marriott Titanium member who frequently stays at TownePlace for 2 weeks to 2 months. This is a great location for extended stay. It is on par with others I've stayed at. My main compliment is that the room was just a skosh larger than other locations. Usually we move the chair in between the bed and the desk area. Here we were able to fit the sofa in that same area to watch TV. Except during the high heat of summer, the location is walking distance to restaurants and grocery shopping. I'll be back in August and know I'll be comfortable here for several weeks. Oh! They were in the middle of renovations. A co-worker moved into a renovated room and it looked great. So stays after June will be in refreshed rooms.

First off, the elevator was broken. They compensated that with no $100 pet fee. That’s great but f them stairs, who doesn’t put stairs in the middle of the hotel either. It was either one side or the other to get up in an L shaped building . One sides key card thing didn’t even work so twice the effort if someone kicked the rock out. No parking for uhaul with trailers. They had remodeling construction going on so property was littered with dumpster and connexes. With not stay again and don’t recommend

No elevator and no second floor in use due to remodeling. Not a big deal to use stairs to 3rd floor, but not what I expected ….