Shangrila Hotels and Resort

Very nice and memorable trip, nice , clean rooms, room service was also very good, food in restaurant was special , with a lot of variety, breakfast was reasonable, could have been better, hotel has a special place for kids, with all of its landscape and swings , nice play area, good view of city, spacious parking, helpful staff, overall a very good place for families to spend their weekends or holidays

The best part of the stay was food and view. Sadaqat at the saffron restaurant really took care of us and served us with smile. Reception staff can learn from Sadaqat on how to be courteous and smile. Late night at 3 am was loud banging of the door, I called reception and no one picked up, I gave up after 15 mins, the sound didn't stop until morning. Check In and Reception staff service is zero but food/restaurant area is top notch and view was awesome it was quiet retreat away from city

Actually, we visited in February 2022. This was a splendid experience with the hotel and premises covered with a dense layer of snow. It was a great family time. Service was good, and the rooms were very spacious, a bit old in ambience but had a classic feeling and matched well together with the climate. Food was good, and service can be improved more with timely and prompt responses. Overall this is one of the best and cleanest places in Murree to enjoy and have fun.

Actually we visited in February 2022. This was a splendid experience with the hotel and premises covers with a dense layer of snow. Was a great family time. Service was good and rooms were very spacious. Bit old in ambiance but it had a classic feeling and matched well together with the climate. Food was good and service can be improved a bit more with on time and prompt responses. Overall this is one of the best and cleanest places in Murree to enjoy and have fun.

Great location, tastefully renovated rooms. We had family suite and executive King room.