La Quinta Inn & Suites by Wyndham Salt Lake City - Layton

My window in my room was so in need of de-scaling that I couldn’t see out of it, but my room was clean except for the carpet. The common area carpet was quite dirty on the third floor. The elevator was freezing. Breakfast was good and coffee was good, but the paper plates were so cheap and the napkins were tiny. Everyone here was very nice. The place is quite run down. No dog bags in the clean up after your dog stand in the back. Lucky for them l keep some in my pocket.

Big bed. But small wheelchair space and no shower chair check in was easy and fast

Great location!

There was dried blood on the sheets and fecal matter on the underside of toilet seat. Advised the front desk people. We would like a refund

The construction by the property was terrible. The hotel was mostly clean, but seemed outdated and run down. The people at the front desk were friendly and nice.

The mattress had a horrible huge stain from someone who had an accident with diarrhea. It was disgusting, I still feel sick. The shower head did not work, if you tried to turn it, water started shooting out every direction. Looking at the ceiling you could see discoloration from the water shooting up. You could not take a bath because the handle was broken and stuck on shower. When you walked into the facility, it’s smelled like something was rotten. As I write this survey I have been home very sick with diarrhea and have totally lost my voice, I have not been able to work since my job requires being on the phone full time. Am sure this is related to my time there. All the manager could do was apologize when I showed him the picture. I mentioned to him do you know how much that mattress is contaminated, and not one of your housekeeping staff did not even bring it to upper management. I felt like vomiting. He kept apologizing with nothing to compensate, he finally said I will give you a discount, I was so disgusted and told him, he did not understand the severity of the contamination. And turned and walked away. The person I was speaking with looked like he was a janitor, hung over sloppy looking and he was the manager. This was the worst experience ever. I told him Motel 6 would have been better!

Housekeeping was random. I was double charged and had to work with my bank to get resolved. Loud dogs roamed. Kids jumping off the bed repeatedly on 2nd floor. Ran out of continental breakfast earlier than communicated.

Room was very dirty on arrival. Carpet wasn't vacuumed, toilet hadn't been cleaned in what looks like years. Trash and half smoked cigarette left on floor. Pool was covered in black mold and filth. Half eaten apple left in basket after breakfast cleanup. The list goes on.

This location is under construction but hasn’t even finished the parking lot after 3 months. Lots of unsafe looking people hanging around. The rooms are very old and outdated. The bathrooms have permanent mold in the tiles from age. The tiles are bulging in the shower. Rust on the shower head. Dirty hallways and walls. Has an odd smell. The bathroom outlet didn’t work. They probably did the best they could keeping it clean. The blankets and toilet seemed fine. Conveniently no one was authorized to issue a refund on site when I was there. Comfort inn is the same price and much better across the street.