Best Western Hotel Mariacki

If you're not booking a hotel for a break, then you can book it. I heard loud music from the bar next door every night for the few days of my stay. It was very loud and dynamic and lasted until about 4am. Even if I have ear plugs or headphones I can still hear the music very loud and it is impossible to sleep and the staff are not helpful, this is the first time I have experienced such a bad hotel.

早餐很好 攜程沒有早餐選擇 但是酒店可以直接增加早餐 刷信用卡即可付款 酒店大堂分割好幾個不同區域 有一個很大的早餐廳，晚上就變成類似小酒吧，很熱鬧。另一個區域比較安靜類似在裏面看看書都可以。 出門就是步行街 據説夏天很熱鬧 道路盡頭有一個很漂亮的教堂

입구에 레스토랑이 있어서 헷갈리기 쉽다. 하지만 내부는 깨끗한 편입니다. 번화가 근처에 있어서 시끄러운것만 빼면 괜찮습니다.

This is a great hotel. Unfortunately, because they were overbooked, I was allocated a single so-called deluxe single bed room. I repeatedly told the hotel that I did not consider this to be an upgrade. I was unable to speak with the manager for the following three days. Various reasons were given for unavailability. I did receive an email from the head receptionist telling me that I had extended my stay three times using different booking systems. I don’t know why it felt like I was being blamed for the overbooking problem. I was actually criticised for making bookings at the hotel and extending my stay. I found the whole thing quite unpleasant and bizarre. I was offered a free breakfast. I don’t think the head receptionist quite understood that when somebody wants a large room, a breakfast is not a substitute. I highly recommend the hotel facilities. I can’t honestly recommend the food or the service in terms of reception/booking. I have previously recommended this hotel, and I don’t think people will be disappointed in the facilities.

The staff at this hotel are really charming The hotel is very well designed. It’s located in a pedestrian area but that’s not a problem for taking Uber or getting around. I didn’t find noise to be an issue. However I stayed on the upper floors. The soundproofing within the hotel is excellent. Good wifi, TV , air con I would certainly choose this hotel over any others. I have stayed in in Katowice over the past 10 years. The only thing I would really want is a refrigerator and room service, but, this is a relatively budget hotel. Certainly the best Best Western I have ever stayed in.

It is good hotel but with insufficient service for parking. I asked for it but they didn't have the ticket to give to me so I parked taking the ticket from the parking but when I paid I didn't get a receipt from the machine. Could be better.....

Very nice hotel, central in Katowice! Everything was almost perfect, the only minus was the parking, but it's not the hotels guilt (building in progress). Staff was very friendly and professional, breakfast was very delicious! Well done, Mariacki! We loved it! Daniel and Alexia

The entire experience from check-in to check-out was outstanding. The room was very clean and all standard amenities were there. Even though I was on the street side of tge building , the outdoor music/noise was minimal. Hardly noticeable. The restaurant and brewery were also excellent.

The setting is close to the city center. The staff is professional, friendly and very helpful.