What stood out the most was the outstanding customer service. Despite a busy day, the Lodge staff managed to give personalized attention to each customer, engaging in friendly conversation and making sure everyone's needs were met. The communication skills were excellent, and they effortlessly recommended drinks and provided insightful information about the menu. In addition to the team expertise, they demonstrated great efficiency and organization. Despite a bustling bar, they handled multiple beverages orders with ease, ensuring quick service without compromising on quality. The bar area was always clean and tidy, a testament to Lesedi attention to detail. Overall, Lesedi the barman exceeded my expectations in every way. His professionalism, skills, and genuine passion for his craft truly enhanced my experience at Travelodge Kasane. I highly commend him for his exceptional service and would gladly return to the bar for his expertise in the future."
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