Elevate your next visit to Kansas City with our all-suites hotel. Located just steps away from Country Club Plaza, our hotel offers luxurious and spacious accommodations, 3,000 square feet of state-of-the-art meeting spaces, and an indoor/outdoor pool. Discover the best of Kansas City, from world-class shopping and dining to top attractions like the Nelson-Atkins Art Museum and Kemper Museum of Contemporary Art.
Daily Mandatory Charge includes: Set in the heart of Old Westport, our hotel reflects the history of our community with a gallery of décor found throughout the hotel. Enjoy a scenic walk to restaurants, shops, and local bars located less than one mile. Take a five-minute drive to popular attractions such as the Aquarium, City Market, Sprint Center, Country Club Plaza, GEHA, Chiefs and Royals Stadium, Crown Center, and LEGOLAND Discovery Center.
At our hotel, you will enjoy modern boutique-style guest rooms, our 24-hour fitness center, and the hotel’s restaurant and bar showcasing local breweries and signature cocktails.
Booked it last minute due to bad weather and road conditions expected for our drive home from a chiefs game. The check in experience and parking went great. The bathroom door was a slide style and wouldn't stay shut or lock..so that was annoying. Other main thing I feel worth mentioning was the walls are on one side of us and 2 guys(brothers or bffs?) Full on arguing and slamming things starting around 4am. I didn't feel like the front desk could do anything 😕 so I silently suffered. Good things..parking was nice and close, breakfast was sooo good, and the food service attendant was really patient and helpful with everyone! We would be hesitant to stay again based on noise levels,or pack some ear plugs.
The customer service is far better than most hotels I’ve stayed. From the front desk staff all the way up the general manager, each team member is very supportive and passionate about providing the best and relaxing stay possible. The rooms are very clean, breakfast is always fresh/ conveniently downstairs, and the staff always go out of their way to help with anything you request. 10/10 would recommend staying here
Welcome to Holiday Inn Kansas City - Downtown, perfectly situated between the River Market and the bustling Central Business District, just steps from the KC Streetcar. Our hotel is surrounded by major companies like PWC, H&R Block, and Mars Pet Care, making it ideal for business travelers.Convenience is key at Holiday Inn Kansas City - Downtown, just a two-minute drive from Charles B. Wheeler Downtown Airport (MKC) and 20 minutes from Kansas City International Airport (MCI). Guests enjoy complimentary Wi-Fi, a state-of-the-art Fitness Center, our contemporary bar/lounge, and Toast to Toast, our lobby restaurant. Treat yourself to a comfortable stay in the heart of Kansas City with well-appointed accommodations and unbeatable amenities.
ผผู้เข้าพักWe are finishing up a road trip of around 4,500 miles through eleven states. We have stayed at ten hotels, four of which were Holiday Inn Expresses, and this is, by far the worst not only Holiday Inn Express but the worst out of all of them. And, in fact, it's the worst hotel I can remember staying at in a very long time. When we checked in (2 rooms), I found the trash can in the bathroom sitting on the counter. Then my daughter called saying that there was something sticky all over the nightstand in her room and when she tried to call the front desk, she discovered that the phone didn't work. She also found popcorn on the floor in the room. She called them on her cell phone, and they said they'd send someone to clean and their excuse was that they were undergoing renovations. How in the heck do renovations impact the cleanliness of a room?About that time, the fire alarm went off. We were in the lobby, so we went outside and waited. Eventually the alarm stopped. We went inside and got in line to ask for a new room for my daughter. There was one lady helping a line of customers while some guy ran around like a chicken with its head cut off accomplishing nothing. After a while, he went to the other computer at the front desk, and we were able to talk to him. I found out later that he was the General Manager which I would never have guessed from his obvious lack of leadership ability or composure. We explained to him the situation and he said he'd sent someone to clean the room (Shouldn't that be done before the room is turned over to a customer?) but that the phone couldn't be repaired until Monday because Maintenance wasn't available on the weekends. He told us that we could have another room or could cancel the reservation. I though he was very condescending and rude. We opted for another room and then he told us that it would be on the fourth floor (dirty room was on the second floor) and that we'd have to carry our bags up because the elevators wouldn't work until the fire department got there and reset them. (I heard him later telling the firemen that arrived that he'd silenced the alarm. Shouldn't it be the fire department that makes sure the building is safe and gives the green light for people to reenter the premises?) We told him we could handle getting the luggage up the stairs and that we'd like to check out the new room. He gave us a key and we did so and found it to be satisfactory although the remote for the TV didn't work. (In the old room, the back of the remote was missing.) In my room, I later discovered that someone had written in pen on the arm of the sofa, an outlet was black from some sort of electrical issue that apparently caused arcing and the sink in the bathroom drained ridiculously slowly. Apparently housekeeping doesn't report maintenance needs to management or maybe they do, and management just doesn't address the issues??? As far as breakfast service, it was by far the worst of any Holiday Inn Express we stayed at on
ผผู้เข้าพักRoom smelled funny yet spacious. Even though it said breakfast was included all they had was bread and butter, some muffins, and coffee. Hotel is located near Airport and with short distance.