Positives - All the staff were polite, courteous and helpful. Room was comfortable and clean. Food in-room and in the restaurant was excellent. Internet was good. There was no power breakdown as there was quick back up available. Basement parking was available for our car which was helpful in keeping it clean. Needs improvement (Not a complaint): AC was vibrating and noisy. Response time from Room Service was poor and required frequent attempts to reach them. Surrounding was noisy as though some work was happening with movement of furnitures and gas cylinder. Room service bills were not presented at the time of delivery. Overall: In a place like Kanchipuram, we got more than what we expected. Staff are very good, excellent property centrally located with all amenities, restaurant is spacious with good ambience, food was amazing. Overall it was a great experience. I am sure the hotel administration takes care of improvement areas. It is worth staying here. Also, we had good experience with GRT Hotels in other places like Salem and Thiruthani
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