Mayfair Spring Valley

Nice ambiance. Stay at hill top rooms near pool. Mosquitoes are a bit issue. Rooms are specious and nice staff behaviour.

Room was very good. Amenities adequate. Room service also very good. Food in buffet counter was very good and had a wide variety but menu for room service was meagre, options limited. Location and the overall property was excellent.

Located 20 mins from the city, serene and luxurious property. Need more finishing touches around the property and wish the food could have been at par with other 5 star hotels and the waiters need better training on handling the food. Loved the ambience overall.

We had a family stay at mayfair for the first time and it was beyond expectations. The hotel is nested in the jungle, great surroundings and offers comfortable stay, hygienic facilities and yummy food ! the management can invest further in the english language skills of the staff, if they wish to cater for foreigners. Otherwise everything is great

Lovely stay experience! we booked via mm t and got upgraded fromexectuve to premium room. Huge room with bathtub and forest view. Loved the swimming pool. Loved the elephant statue. 10/10 to the gardners who maintain this lovely property with flowers. Need enhancement in food variety and taste. But they were nice, they arranged milk for the baby.

It was a pleasant stay service was great property was terrific my overall experience was excellent

It was a refreshing and amazing stay Thanks Mayfair team for wonderful hospitality 🙏. ?. My code?

Everything was exceptional except room service. Room service was pathetic. Food options are limited . But sunday brunch is great. The resort is very beautiful and peaceful…. And people are very nice . Mr manab was quite helpful and enthusiastic and he showed us around and we loved his hospitality.

I recently stayed at mayfair spring valley with my family on january 13th for one night. While the property itself is aesthetically pleasing and offers a comfortable stay, i must share a mixed experience we had during our check-in. Upon arrival, i was taken aback when the hotel staff denied us check-in initially, citing the lack of identification for my 4-year-old son and 14-year-old daughter. Despite explaining that a parent's id should be sufficient, they insisted on individual ids for each guest, including children. As i had booked through makemytrip, the staff suggested i contact their customer support. After a call, the issue was escalated to a senior staff member at the hotel, and only then were we allowed to check in. However, the entire process was time-consuming and somewhat frustrating. What further puzzled me was the requirement to sign a document stating that the hotel would not be responsible for any incidents involving my son and daughter. While i understand the importance of liability waivers, it felt uncomfortable and unusual to sign such a document, especially when we consider hotels as our home away from home. It raised concerns about the hotel's commitment to ensuring the safety and well-being of its guests, particularly children. Despite these initial hiccups, the stay itself was pleasant, and the amenities provided met our expectations. The hotel's security measures were visibly stringent, with guards stationed at various corners. However, the paradox of having robust security measures in place while asking guests to sign a disclaimer raised questions about the effectiveness of their safety protocols. In conclusion, mayfair spring valley offers a comfortable stay with appealing facilities, but improvements in their check-in process and the handling of safety disclaimers, especially concerning children, could enhance the overall guest experience.