ผู้เข้าพัก
27 กุมภาพันธ์ 2024
My family and me had the pleasure of visiting this great hotel during the summer of 2023. Despite our initial hiccup – a booking mishap on our end, reserving a garden view room instead of the seaside view that typically includes complimentary airport transportation – the hotel staff showed remarkable responsiveness and understanding. To our surprise, they graciously provided free transfer from airport anyway, demonstrating an amazing dedication to ensuring their guests' satisfaction. This thoughtful gesture significantly increased our overall comfort from the very start. Upon arrival, we were greeted with an unexpected bonus: our rooms were upgraded to ones featuring private garden pool, adding an extra layer of luxury to our stay. While the accommodations were slightly below the anticipated standard for a 5-star establishment, they still offered a cozy retreat. The minor discrepancy in quality was easily overshadowed by the positive aspects of our upgraded rooms. The all-inclusive package ensured a vast array of food options for breakfast, lunch, and dinner. Even our picky son found plenty of choices for each meal, which was a pleasant surprise. The à la carte dinner and complimentary drinks from the pool bar added a touch of luxury, and the option to use the pizza stand at the sister hotel next door was a convenient and tasty bonus. The hotel's environment offers a well-balanced blend of relaxation and convenience. With a main pool and a separate one for children, as well as its own part of the beach, we could easily choose where to unwind without the need for extensive travel. We thoroughly enjoyed the variety of entertainment options, including concerts and different musical performances. These added another layer of enjoyment to the warm evenings, complementing the already great a**osphere created by the hotel's surroundings. Special mention must be made of the outstanding and friendly staff. Daily small talk and the extra attention given to the kids further enriched our stay. The overall experience at this 5-star all-inclusive hotel was exceptional, largely thanks to the staff's commi**ent to guest satisfaction and the numerous positive surprises throughout our stay. We are greatly looking forward to spending time there during the summer 2024 again.
แปล