Pousada Hippopotamus

When I got to my door, there was a mini-frig sitting by the front door. The floor was uneven and soft in some places. There were roaches crawling across the floor. The shower head was about chin height and the water pressure was almost too low to shower well. Also, there was not hot water. I checked out after the first night. I was supposed to stay two nights but after the roaches I wanted to leave.

They had our reservation completely wrong and said I was being disrespectful when copmlaiined about it. I showed them my conformation and was told if I didnt stop I would be asked to leave. The cable did not work at all so no tv. Our door was very hard to stay closed the bathroom door did not close. The chain on the toilet tank kept coming off. I didnt say anything to them because they had already threatened me Needless to say I will never stay there again.

Where do i start? Tub fixture was broke, toilot was leveled using cardboard plus it wldnt flush properly, lights didnt work going into the bedroom, someones long hair was all over the side of the shower, beds were yellow stained, roaches were everywhere, bedding did not smell clean, the floor by the tub was sinking in, didnt look like housekeeping had been there, floor was nasty not swept, there was some kind of dirty grease and goo from peoples hands on the light switches, shower obviously wasnt cleaned, there was bugs in the light globes....most disgusting place ive stayed in, then when i tell the people at the front desk about the roach infestation they laugh...until i poured a plastic cup of live roaches out on the counter in front of them and told them some people dont want to take pets home, so they might want to fix their problem. Then the clerk just says....whoops. Definitely not a way to run your business and needs reported to the department of health. I wouldnt even give this place 1 star. If they want 5 stars for health hazards they have it.

This was the nastiest place i have ever stayed when i checked into my rm the floors were dirty bathrub did not drain properly the bed did not fit on the fram correctly

Great property good safe area the police ride through completing a safety awareness check and the service is awesome I love Sabin he is very free spirit with the desire to help and go above his title

I woke up at 5:00 am and the room(135) was infested with cockroaches.i will never stay at this property again

No maintenance is done at this property. If it gets broken or dirtied, it stays that way…indefinitely!

The room had a smell to it, like stale smoke. The floors were uneven and some were lifted up from the ground

The floor in the bathroom was falling in under the toilet. the shower did not work correctly. half of the water came out of the downspout instead of the shower head. there looked to be paint flaking off of the bathtub enclosure that was a one piece plastic enclosure. the floor in the room desperately needed to be swept.