Unfortunately, I experienced significant disruptions during my stay that impacted my overall experience negatively. The main issue I faced was the ongoing construction work that occurred every night. Despite bringing this to the attention of the duty manager, the noise persisted, and my requests to stop the construction were not addressed. This interfered with my rest and relaxation, especially considering I had an early flight the next day. Additionally, I found the lack of proper support and follow-up from the duty manager disappointing. Despite my continuous requests for assistance and follow-ups, I did not receive any resolution or acknowledgment of my concerns. I believe that addressing these issues proactively can greatly enhance the guest experience at your hotel. As a loyal customer, I hope that these considerations are taken seriously to prevent similar occurrences in the future. Thank you for your attention to this matter. I appreciate your time in reviewing my feedback and look forward to hearing from you regarding any steps taken to address these concerns.
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