The Royal Surakarta Heritage - Handwritten Collection

โรงแรมอยู่ใจกลางเมือง ห้องใหญ่ โรงแรมสะอาดมาก และชาติพันธุ์ชวามาก โรงแรมระดับ 5 ดาวพร้อมล็อบบี้ที่ดีมาก สระว่ายน้ำในร่มที่สวยงามขนาดเล็กมีห้องออกกำลังกายขนาดใหญ่ แต่น่าเสียดายที่ห้องซาวน่าไม่ทำงาน ยกเว้นในล็อบบี้มีที่สำหรับผ่อนคลาย เกือบทุกชั้นมีที่จอดรถฟรี มีอาหารมากมายอยู่รอบ ๆ แต่ร้านอาหารแบบดั้งเดิมส่วนใหญ่ กระจกบานใหญ่ในห้อง พนักงานดี พูดได้ว่าโรงแรมห้าดาวที่ดีที่สุดแห่งหนึ่งในโซโล มีเพียงบริเวณโรงแรมและสิ่งอำนวยความสะดวกมีจำกัด

บริการที่ดีเยี่ยม.

Location at center of solo, walkable to pasar gede and batik center. On sunday, car free day infront of hotel many activities and traditional food stall

beautiful hotel. well taken care n simple basic breakfast. watch out for room with poor air-conditioning

Beautiful well maintained hotel with good breakfast spread and good staff. They have beautifully decorated the hotel especially the lobby and along the corridors to the guests rooms. I just love the big fluffy clean fresh smelling towels. The location of the hotel is also so strategically located near to places to visit. I would love to stay in the hotel again if I get to visit Solo again in the next future

The hotel is more like a museum inside, but doesn't feel cluttered or unclean. The service is excellent and the rooms are spacious. Overall a unique experience, highly recommended.

Customer service very bad!!

We mostly stay at this hotel whenever visiting Surakarta and usually satisfied with their service. But this trip a bit different. We strictly booked non-smoking room. During check in process , receptionist asking me to sign a non-smoking statement (as usual). But we a bit wonder because the floor sign in the elevator shows it is general floor while level 2 to 7 have non-smoking floor sign. We didn't have problem during afternoon, and went out around 6 pm. When we went back at almost midnight, we can smell smoke inside our room. We did complaint. The manager on duty was offering us to move to another room at non smoking floor. We agreed and thankfully it was upgraded room. We appreciate the quick respond and decision taken by the manager. We knew it was busy time (year end and almost midnight). We expect their front office can do better for giving attention to non-smoking room request

it's definitely a very beautiful hotel in the solo city center. very convenient as it is walking distance to many famous culinary spots. will stay again, love the interior but they need to elevate their cleaning procedures. my tea spoon is not washed.