We are a family of 3 (mum, dad and little one 3yo). We had a great time and felt spoilt from the beginning. We had a flight delay and arrived after midnight, check in was very quick and the gentleman at reception was really friendly and helpful. With our surprise and delight, he told us that there was some food waiting in our room (he even apologise that unfortunately it was cold food). It was a plate each of prawns salad, cheese and more delicious food including breads and pastry and a plate each of dessert (custard tart) and fresh fruits, we couldn't finish it. The staff are really nice and friendly and always smiling. Nothing was too much trouble, we asked to dress the pull out bed instead of the sofa bed for our little one as we didn't feel comfortable with the high, and they were very understanding and called immediately the floor staff to change it. The entertainment staff are funny friendly and you can see they work very hard to please everyone. There are many pools to choose from and all of them have an area for children were they can easily enter by themselves,on top of that there is a pool with slides for children (which our little one loved) and another smaller pool with a twin small slide for the very little ones. Sea side is a bit of a walk but not too bad (our little one did it on is own feet the whole way) and is accessible to strollers. Every single area was always clean, even in the pool restaurant you could not even find a plate or glass abandoned anywhere as the staff was constantly around to clean after even the most messy people including in the pool area. We were lucky to be able to go to the Spa with our little one as they decided to do family sessions that week, it was amazing for all 3 of us, little one was amazed by the bubbles and the warm pool :D Cherry on the cake, for our anniversary not only they decorated our bed with the lovely towel swans and petals but they spoiled us with macaroons and a bottle of bubbles in our room. There you can rent balance bike, children scooters and strollers for the kids which we found it super useful and cheap (4euro for the entire day). You can also rent bikes for grown up. The staff at reception were also happy to give advise when we asked where to go for a walk around and a taste of local food. Talking about food we loved it from breakfast to dinner. There were always new things to try as well as some to enjoy everyday (like churros and pancakes). Plenty of variety: cold, hot, freshly cooked in front of you, fish of different types, meat, vegetarian, seafood etc. You can have known brand of ice-cream all day as well as expressed and fresh ice-cream (lunch and dinner only). There is not a single second were you can't find some sort of delicious food and drink. Room are really spacious, our little one was even able to have a his own space to play with his toys without messing around. If I really have to find something on the down side it would be that it need a bit of an update around,
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