"You must call the hotel if you arrive after hours. They will help you check in through the phone. I used Skype as I didn’t have one. Directions were easy to follow but you must know English. The room was nice and clean. Bed was hard which I like. There weren’t any blankets (just thin sheet) which was fine since it was during a heatwave.The pillow options were good. The bathroom was big with fancy lighting options. The air conditioning was strong. Only the internet didn’t work and it was difficult to go out of the gate. However, I called the hotel and they were patient in helping me immediately. For one night, it was a pleasant stay. The area around the hotel is quite dirty, but it is also directly across from Tiburtina station. There are only two hotels this close, the other being Adesso hotel."
"This is a little hidden gem in the heart of Rome! The entrance into the hotel is beautiful and the rooms inside are just as nice. We arrived very early and received a warm welcome. They not only let us check in early but also upgraded us for no extra charge. Be sure to bring enough cash to pay for the tax - 7.50 euro per person per day
It’s walking distance to all the great spots! Thanks for a wonderful stay!"
"Firstly, the experience was amazing. Before I even arrived at the hotel, they asked me on what time I will be arriving. Secondly, the room was spacious for 1/2 person with a lot of amenities (shower cap, still and sparkling water, soap and shampoo). Thirdly, I demanded a lot of things from the reception and they did a great job in fulfilling all my wishes (e.g., luggage storage, postponed city-tax payment, room extension). So overall experience were great. However, there were 2 things that should be noted: (1) the hotel lobby and the lift were really small and (2) the lobby bathroom was really small too. Therefore, that was the only downside for me."
"The most amazing at the hotel is the personal workers; they are beyond gentilness! All of them: from the reception (extras smiles to Martina) , to the bell boy sir, the cleaning lady and the very sympathetic workers at the breakfast.
My only suggestion to improve even more is the mattress; it is very hard (they were very kind and brought pillowtop). 😊
I surely recommend Marcella hotel!"
"It is a good hotel in a perfect location and it is affordable as well. If I ever go back to Rome, probably I will stay in the same place. The employees working at the reception are super helpful"