"Accueil chaleureux, chambre très sympathique et confortable, ils nous ont offert une bouteille de champagne 😍 soins au moindre détail, je recommande ❤️"
"This hotel has an excellent location, very central and lots of shops and restaurants nearby. The front desk is also very good, the people there were very friendly and helpful. The room is a little too small for us, but its manageable. Our big complaint is really just the awful housekeeping. They keep replacing our toilet paper with half/used rolls (it would really be very unhygienic if this was from another guest room)?! On our last day, one of the coffee cups was missing, and they gave us only one water. The worst part was after unrolling our bath towel, a clump of hair was inside (see pic). Lastly, while we were waiting for the elevator, we saw housekeeping open a door of a different room even though there was a ”Do not disturb” sign. We actually saw a shocked guest that did not have a shirt on. H10 should really look into improving their housekeeping."
"5 start for the architecture, la chambre, the facilities, the restaurant and the location. Especially, I’d express my appreciation to Mr. John who works at the front desk. He is very kind and considerate to provide useful information and explain everything around. A lovely vacation with the professional staff."
"Мы с дочерью (21г) останавливались на 4 ночи в августе 2025г. и муж останавливался на 1 ночь также в августе 2025г. Расположен отель в центре города, от него удобно добираться до достопримечательностей, расположенных в центре. Завтраки достаточно вкусные, но мне не хватило красной рыбы. Персонал на ресепшен приветливый и готовый прийти на помощь.
Из недостатков:
1) вид у одного из наших номеров выходил на стену в холле;
2) во втором номере вид через окно на другом конце здания выходил на Кафедральный собор, но окно открывалось только во внутрь здания.
3) двери в душевую комнату и в туалет были полупрозрачные, что немного напрягало дочь."